Windows 7 Freezing

FreddieM

After doing all that, which took a while, my system still freezes Arggghhhh!!!

AndyPix

Did malwarebytes find anything ?


Next thing i would try is re-seating the memory if you are comfortable doing so, and then doing a disk check .


run cmd as administrator, and type chkdsk /r
and press enter


once this has completed, it's probly worth scanning the file system also, so type


sfc /scannow


Let us know how you get on

FreddieM

Ok I have fallen over the problem..... Not enough RAM. Got rid of a Java programme Rebooted and that was it. Not sure if I'm still on the verge of not having enough but I have done all the above including changing from AVG to Bitfinder. My memory usage is showing 4.5 GB, I have 8GB. I really do appreciate you pointing the way for me

esuhl

FreddieM wrote: »

Got rid of a Java programme Rebooted and that was it.

Do you have any other Java apps? If not, it'd be worth uninstalling Java as it's a bit of a security vulnerability. Sometimes new Java versions don't remove the old version when they're installed, so make sure you've removed them all.

FreddieM wrote: »

My memory usage is showing 4.5 GB, I have 8GB.

Did you have a lot of apps open at the time? 4.5GB is a fair bit of memory to be using if you aren't doing much.

AndyPix

That memory usage seems very high.


You may have a program running that is leaking memory.
Open task manager, go to the processes tab and click the heading titled "memory" so the computer will order them in size order ..
See what's at the top of the list and let us know

FreddieM

iexplore.exe*32 165,776k
iexplore.exe*32 39,284k
dwm.exe 19,480
explorer.exe 18264
taskhost.exe 15816
iexplore.exe 13032
ipoint.exe 9092
HPStatus alerts 7716


Those are the top8

AndyPix

Yeah, ie shouldnt really be using 165 meg .. What version of IE are you using ?
Does your computer still freeze when internet explorer is closed ?

Close it and try this fix it .. https://support.microsoft.com/en-us/kb/2970908


Disable any addons ( tools, manage add-ons, disable them)


Let us know how you get on then.


We are getting there

FreddieM

Yes it did close even without IE11


I'm grateful ;-)

FreddieM

I've just tried the Fixit but I download it and try tpo open up the link ref IE and I get the error:- An error occured while loading the troubleshooter Un unexpected error has occurred. The troubleshooting wizzard cannot continue???????

getmore4less

FreddieM wrote: »

iexplore.exe*32 165,776k
iexplore.exe*32 39,284k
dwm.exe 19,480
explorer.exe 18264
taskhost.exe 15816
iexplore.exe 13032
ipoint.exe 9092
HPStatus alerts 7716


Those are the top8

don't forget to do show "processes from all users"