Forgot to pay - called - what to do

anothpark

Are they not considering these again now? The message on the front of the POPLA site now reads:

POPLA has taken the decision to consider the cases previously adjourned due to Byelaws. We initially placed these appeals on hold after receiving complaints that we did not have the remit to consider if a Byelaw had been breached. After considering our position, we feel it is important to offer an appeal service to motorists so that they can have an independent assessment made. As such, we will look at the appeals we have placed on hold since September 2016. As of 5 January 2017, we had approximately 1,300 appeals on hold. If you have an appeal on hold for this issue, we would ask for your patience while we work through these. We would remind you that while an appeal is with POPLA, the parking operator is unable to pursue payment.

I actually phoned POPLA this morning and they've confirmed there is a backlog and there's generally issues with Indigo tickets at the moment and they're hopefully going to send a follow up email. She's also going to contact the operator telling them they should not be pursuing this ticket. In the meantime I'm going to contact the BPA and complain