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Returning perfume without receipt

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  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Debenhams don't exchange perfume, with a receipt or without a receipt.

    (Unless faulty, before anyone pipes up :p )

    Not too sure where you got that from.

    From their website:
    What products are excluded from your refund policy?

    We are unable to offer an exchange or refund on gift experiences, furniture, beds, custom made and altered items unless they are mis-described or are faulty.

    For reasons of health and hygiene we are unable to exchange or refund the following products:

    Cosmetics/fragrance once the original packaging has been opened, unless faulty.

    Pierced earrings and other pierced body jewellery unless faulty.

    Quilts, duvets, pillows and mattresses, no exchange or refund once the original packaging has been opened or damaged unless faulty.

    Gift food and products containing alcohol, no exchange or refund unless the original packaging is unopened, unless faulty.

    Underwear/lingerie, control wear, hosiery and swimwear, no exchange or refund unless the hygiene strips and tags are still in place and packaging remains unopened and undamaged unless faulty.

    Hats and hair accessories unless tags are still in place and packaging remains unopened and undamaged unless faulty.

    Designer products no exchange or refund on grounds of Health & Safety unless faulty or purple security tag is in place
    It looks as though they will exchange cosmetics as long as the original packaging hasn't been opened.
  • It sounds like the OP has had these items for some time, since she "dug" them out and had intended to give them as gifts and did not get round to it. Pity any poor person who buys these old products in the store that they are returned to...
  • It sounds like the OP has had these items for some time, since she "dug" them out and had intended to give them as gifts and did not get round to it. Pity any poor person who buys these old products in the store that they are returned to...

    the op has two hopes for an exchange, Bob and No.
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