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Returning perfume without receipt
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marliepanda wrote: »Debenhams don't exchange perfume, with a receipt or without a receipt.
(Unless faulty, before anyone pipes up)
Not too sure where you got that from.
From their website:What products are excluded from your refund policy?
We are unable to offer an exchange or refund on gift experiences, furniture, beds, custom made and altered items unless they are mis-described or are faulty.
For reasons of health and hygiene we are unable to exchange or refund the following products:
Cosmetics/fragrance once the original packaging has been opened, unless faulty.
Pierced earrings and other pierced body jewellery unless faulty.
Quilts, duvets, pillows and mattresses, no exchange or refund once the original packaging has been opened or damaged unless faulty.
Gift food and products containing alcohol, no exchange or refund unless the original packaging is unopened, unless faulty.
Underwear/lingerie, control wear, hosiery and swimwear, no exchange or refund unless the hygiene strips and tags are still in place and packaging remains unopened and undamaged unless faulty.
Hats and hair accessories unless tags are still in place and packaging remains unopened and undamaged unless faulty.
Designer products no exchange or refund on grounds of Health & Safety unless faulty or purple security tag is in place0 -
It sounds like the OP has had these items for some time, since she "dug" them out and had intended to give them as gifts and did not get round to it. Pity any poor person who buys these old products in the store that they are returned to...0
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Country_Cousin wrote: »It sounds like the OP has had these items for some time, since she "dug" them out and had intended to give them as gifts and did not get round to it. Pity any poor person who buys these old products in the store that they are returned to...
the op has two hopes for an exchange, Bob and No.0
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