Tesco Current Account Switching Incentive

2010

Shakin_Steve wrote: »

Thanks. I posted our paperwork on Monday, still saying that it's in progress online.

I was already with Tesco Bank online, whether that made any difference????????????????

Shakin_Steve

2010 wrote: »

I was already with Tesco Bank online, whether that made any difference????????????????

I rang them last night and, after waiting fifteen minutes was told that she couldn't check whether they'd received my paperwork back because it would have gone to an office in Edinburgh that was now closed.

karlie88

veryintrigued wrote: »

No - complaint raised!

Have you got your clubcard number saved within your Tesco Bank profile? (Under 'details' and 'update your clubcard number')

veryintrigued

karlie88 wrote: »

Have you got your clubcard number saved within your Tesco Bank profile? (Under 'details' and 'update your clubcard number')

Yes - that's all there.

Will let you know how it goes.

karlie88

veryintrigued wrote: »

Yes - that's all there.

Will let you know how it goes.

Please do. I have a feeling I'll be in a similar situation next week.

Shakin_Steve

Shakin_Steve wrote: »

I rang them last night and, after waiting fifteen minutes was told that she couldn't check whether they'd received my paperwork back because it would have gone to an office in Edinburgh that was now closed.

Just got an email telling me not to forget to post the forms back....oh well. Start again.

veryintrigued

veryintrigued wrote: »

Yes - that's all there.

Will let you know how it goes.

Points added.

Six weeks and six days after account switched and 1 week after complaint raised.

2010

veryintrigued wrote: »

Points added.

Six weeks and six days after account switched and 1 week after complaint raised.

Did you contact Tesco bank first about the points or did you just raise a complaint and did you do it online or over the phone.