HMO's and tenants rights regarding post/deliveries.

MrINeedOfHelp

Hi all,

Over the course of my tenancy in my current property there have been cases of post/deliveries going missing which I've not reported or challenged other residents on other then asking if they got it, however the landlord has been made aware of the cases.

Usually it's trivial stuff like wine and chocolate going missing from flowers delivered to my partner, deliveries I've orderded being signed for by another tenant but then claiming they have nothing, banks cards the bank claim to have been delivered but I've never received.

Now it's happened again recently, again it's trivial as they aren't expensive items £53 but again I've asked the residents who all claim innocence, I've since reported it to the police to take further.

But all in all, what exactly would be my rights here when having to deal with the other tenants and/or landlord regarding the theft of post?

marksoton

I'm actually sat here gobsmacked.

You expect the LL to indemnify your losses for chocolates and flowers?!

:rotfl::T

19lottie82

Nothing to do with the LL.

you will need to let the police do their job, however, if everyone denies it, I can't really see what they can do.

seven-day-weekend

Have a PO Box and collect your post personally.

Rosemary7391

Police if you suspect theft. Royal mail/courier - do they have any signatures? Might not be your housemates but someone in the delivery chain.

Practical suggestion - get your post delivered elsewhere, like work or a friends, if possible? And/or hang off ordering online until this is sorted.

MrINeedOfHelp

marksoton wrote: »

I'm actually sat here gobsmacked.

You expect the LL to indemnify your losses for chocolates and flowers?!

:rotfl::T

Well for a start I'm not fully confident on such issues, hence coming on this forum which has usually helped me out to no end in the past.

But on the topic of the landlord, with a HMO would they be responsible for the security of the building which maybe extends to ensuring the property has suitable mail boxes where appropriate for each flat?

forget the chocolate and flowers, I'm more interested in the current missing item as it's effectively the straw that broke the camels back.

If your just interested in making me look like an idiot for asking about something I've no real experience in handling, your welcome to go elsewhere. Thank you.

G_M

* the sender is obliged to send the items to the address you provide. If they don't, the sender is liable

* the Royal Mail (and other postal services) must deliver to the address provided. If they don't, they may be liable subject to value limits/insurance

* the landlord is not responsibe for post, or liable for losses/thefts etc

* the other tenants are bound by the usual criminal law. If they knowingly take other tenant's post without permission, that is theft - the police can investigate and the CPS prosecute if the evidence is there

The recipient (yourself) is responsible for his own affairs and should provide senders with a safe address to post to.

(banks in particular often ask if a letter box is shared, and if so often insist that bank cards etc are collected in person from a branch)

csgohan4

I would send your self a package which squirts out permanent ink when opened and you will have one culprit. They cannot sue as it is addressed to you.

MrINeedOfHelp

G_M wrote: »

* the sender is obliged to send the items to the address you provide. If they don't, the sender is liable

* the Royal Mail (and other postal services) must deliver to the address provided. If they don't, they may be liable subject to value limits/insurance

* the landlord is not responsibe for post, or liable for losses/thefts etc

* the other tenants are bound by the usual criminal law. If they knowingly take other tenant's post without permission, that is theft - the police can investigate and the CPS prosecute if the evidence is there

The recipient (yourself) is responsible for his own affairs and should provide sender's with a safe address to post to.

(banks in particular often ask if a letter box is shared, and if so often insist that bank cards etc are collected in person from a branch)

Seems fair enough really, off topic but banks have never asked me about it being shared, basically after the first card going missing I've always got them to branch since.

Just really frustrating I don't feel like I can have anything ordered to my place anymore.

MrINeedOfHelp

csgohan4 wrote: »

I would send your self a package which squirts out permanent ink when opened and you will have one culprit. They cannot sue as it is addressed to you.

Haha, please don't tempt me.:rotfl:

csgohan4

MrINeedOfHelp wrote: »

Haha, please don't tempt me.:rotfl:

On a serious note, you can ask the banks to send cards to your local branch for collection, I've done it before in rentals in the past. Safer too.


Or send them to a trusted friend/ relative