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Help ! Windows update not working ..??

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  • No idea what the 20+ random posts are about ??.

    shrimply ... apart from the update issue , the machine seems excellent .. everything loads very quickly . Touchpad seems fine .. but i do use a mouse most of the time .

    Appears to be 460+ previously installed updates ... can't see the rogue one people mention .. and nothing relevant to windoews 10 .

    I guess if i uninstall every one of the 460 previous .. and then do an update .. potentially i'll still end up with a problem ?
  • agarnett
    agarnett Posts: 1,301 Forumite
    edited 25 September 2016 at 11:07AM
    OP, the random posts are I think just huffing and puffing and foot.stamping by certain techies - it's their way of being friendly to users who don't behave completely subserviently :p

    I picked up in post #5 that you expressed the desire to stick with W7.

    So I suggested a quick look at Never10 to make sure your machine was not secretly downloading files for W10.

    The regulars decided to poo-poo that suggestion as redundant because Microsoft have stated that the automatic upgrade ("offer") from W7 to W10 is over.

    I personally do not believe that means they have given up on upgrading W7 users. After all, we unfortunate W10 Home Edition users got stuck with W10 Anniversary Update recently without even being able to choose when it hit!

    <rest of post pruned as it looks like the OP's problem isn't so much W7 or W10 related, as it is Microsoft 2016 over-enthusiastic-snooping-during-updates related.>
  • victor2
    victor2 Posts: 8,104 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    No idea what the 20+ random posts are about ??.

    shrimply ... apart from the update issue , the machine seems excellent .. everything loads very quickly . Touchpad seems fine .. but i do use a mouse most of the time .

    Appears to be 460+ previously installed updates ... can't see the rogue one people mention .. and nothing relevant to windoews 10 .

    I guess if i uninstall every one of the 460 previous .. and then do an update .. potentially i'll still end up with a problem ?
    The "random" posts are inspired by the resident troll who seems to have a case of verbal diarrhoea.

    If you have some recent restore points, you could try putting the system back to before the problem started. It might just sort itself out then. Failing that, maybe a clean install of Windows 7, having backed your data up first, but you'll have to reinstall and reconfigure all your software.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • agarnett wrote: »
    OP, the random posts are I think just huffing and puffing and foot.stamping by certain techies - ....snipped for brevity
    i offered a possible solution for your Kaspersky problem on your thread, and you didn't want to mess about too much to keep track of what you have changed. Strangely i believe that by chipping in your two pence worth of your drivel in this thread, i feel in my opinion [can't prefix it with honest] , that you are at least a troll [with or without a bridge and a billy goat] . Apologies to the rest for the square brackets but my shift key is stuffed
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Fightsback
    Fightsback Posts: 2,504 Forumite
    agarnett wrote: »
    OP....zzzzz

    65caee454290c187d450821fb3daace2.jpg
    Science isn't exact, it's only confidence within limits.
  • RumRat
    RumRat Posts: 5,001 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Adding the fool to the 'ignore' list has cleaned up the forum completely.
    Happy days again......
    May I suggest that others do the same and just let him chunter to himself and the other inmates?.....
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • Victor2 Restore points don't apply ... this problem was from the minute i turned the machine on, the day it arrived from misco.com .
    As soon as i logged in to the wifi i went to do updates .

    Regarding clean installs etc .... way beyond my knowledge and ability !! ....

    and after now transferring previous laptop stuff and setting up everything new .. dread the thought of having to do it all again .
  • Oblivion
    Oblivion Posts: 20,248 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    Le_Kirk wrote: »
    Did anyone notice there were some optional updates along with this months important updates (Uzbekistan not having daylight saving time) that were purported to remove all the "naughty" updates, KB3035583 amongst them or did I just dream it. I hid them.


    Yes indeed I did notice that in my W7 updates this week. The fact that Microsoft has removed all the W10 nag software with that update would seem to indicate that they are genuinely not going to try to sneak in W10 any more.
    ... Dave
    Happily retired and enjoying my 14th year of leisure
    I am cleverly disguised as a responsible adult.
    Bring me sunshine in your smile
  • victor2
    victor2 Posts: 8,104 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Victor2 Restore points don't apply ... this problem was from the minute i turned the machine on, the day it arrived from misco.com .
    As soon as i logged in to the wifi i went to do updates .

    Regarding clean installs etc .... way beyond my knowledge and ability !! ....

    and after now transferring previous laptop stuff and setting up everything new .. dread the thought of having to do it all again .
    Sorry, lost that point amongst all the other nonsense in the thread.
    If you return it or get the supplier's tech support on it, they will almost certainly do a factory restore - and lose all the setup you've done. So, if accepting that is the way to go, you might as well do that yourself. There will be a "recovery" option available, which should be detailed in the documentation.
    Not pleasant to have to set it all up again, but it must have worked to some extent for you to set it up initially, did you just ignore the updating problem while you did that?

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • shrimply ... apart from the update issue , the machine seems excellent .. everything loads very quickly . Touchpad seems fine .. but i do use a mouse most of the time .


    Thank you, I know it seems daft being concerned about the touchpad but I like mine to be really sensitive and I've tried a couple of higher end machines lately where even with the sensitivity turned right up it seems to be an effort to move the pointer around.


    I hope you mange to get your problems sorted. I'm sure you will, there are some very wise people here.

    You could try manually installing this

    https://support.microsoft.com/en-us/kb/3172605

    But I suspect that other than that a few times shutting down the machine and starting it up will probably help. I've had windows updates do some odd things in the past but they do tend to resolve themselves.
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