kids pass membership cancellation

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  • Mr_Singleton
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    Each year a few members would go to their banks, sometimes several months after renewal, and claim that they had not authorised renewal. The bank would then, without question, claw the money back and charge us for the privilege!

    Yup, its called the direct debit guarantee. If you don't like it don't use it. I suspect you make far far more money out of people who don't notice your grubby little fingers swiping money from there accounts than the few that get refunds.

    If it really does bother you then send reminders.... no thought not!!!
  • Pollycat
    Pollycat Posts: 34,713 Forumite
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    Yup, its called the direct debit guarantee. If you don't like it don't use it. I suspect you make far far more money out of people who don't notice your grubby little fingers swiping money from there accounts than the few that get refunds.

    If it really does bother you then send reminders.... no thought not!!!
    The post you're replying to is over 3 years old...:doh:
  • born_again
    born_again Posts: 14,540 Forumite
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    Yup, its called the direct debit guarantee.
    If it really does bother you then send reminders.... no thought not!!!


    Bet you that it's not, and they use a continuous authority on debit/credit cards.

    Yes I know this is a very old thread..... Not sure why Mr Singleton resurrected it....
    Life in the slow lane
  • Pollycat
    Pollycat Posts: 34,713 Forumite
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    born_again wrote: »
    Yes I know this is a very old thread..... Not sure why Mr Singleton resurrected it....

    Me neither...
  • Cumbria44
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    Hi
    Ive a kids pass and cant use it due to covid can i get a refund whatr rights do i have
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 14,053 Forumite
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    Cumbria44 said:
    Hi
    Ive a kids pass and cant use it due to covid can i get a refund whatr rights do i have
    Ask them. Their terms and conditions will explain.
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