Missed flight

[Deleted User]

Pyxis wrote: »

Not necessarily.

On year, when admittedly I was very distracted with all sorts of stressful family stuff going on, I heard the announcer on TV reminding us that the clocks go forward at 1.00 am Sunday, and I had it in my head that that was Sunday night, not Saturday night.

I'm no twit, but stuff happens!

Have to agree many years ago I woke up one morning at the usual time and got into work at the usual time, only to be asked why had I come in on my day off !!!

[Deleted User]

Pyxis wrote: »

Not necessarily.

On year, when admittedly I was very distracted with all sorts of stressful family stuff going on, I heard the announcer on TV reminding us that the clocks go forward at 1.00 am Sunday, and I had it in my head that that was Sunday night, not Saturday night.

I'm no twit, but stuff happens!

In reality it wasn't any 'night'. It was Sunday morning.

HiToAll

Miss_Pdd wrote: »

Hi guys
I'm new to the site but please forgive me if I'm in the wrong place but I could do with some help.

I booked a holiday with my family and our tickets said sun 28th @ 00.35 thinking it meant the Sunday night I called the holiday company first thing Sunday morning to ask a few questions. One of those questions were is the flight definatly tonight just after midnight they said yes. Not knowing we already missed the flight as it was Saturday midnight we set of to check in about 10pm as advised by the company when I called on Sunday morning. Cut a long story short missed the flight incurred about £900 worth of costs including £625 to get on another flight. Anyone got any advice how I can claim some money back any help would really be appreciated.

How much clearer do you want the company to be.
I would say that you are entitled to no recompense for your own inability to comprehend the 24 hour clock. Even my primary school child understands that

Pyxis

Sleazy wrote: »

In reality it wasn't any 'night'. It was Sunday morning.

Yes, that's my point. You are absolutely right, 1 a.m. is morning, but let's face it, in our heads, it's still the night before!


For me, 'morning' starts at about 3 a.m. Anything between midnight and 3 a.m. is still night-time!


I'm just saying that I can understand how such a mistake can be made, especially if you're not a seasoned traveller.

However, it's a very useful warning to everyone !

redux

This ambiguity of evening night overnight early hours of the morning and so on does occur elsewhere. I found one website counts a day as changing over at about 6 am. But on the other hand -

The other day, or rather night, I was trying to use two websites to find a hotel for the night.

As it was already slightly after midnight, it proved to be impossible to use one of them, as it wouldn't recognise entry of the date of the previous evening, and instead just went back to the search results list and said please enter the dates of your stay.

Spendless

When you phoned the holiday company agent 'first thing' Sunday morning. This was Sunday 28th. Your flight will have already left by then, as it flew 35 minutes into that date. (sun 28th 00:35).

When you went to the airport at 10pm that night, (Sunday 28th), your flight had left many hours earlier ie in the early hours of the morning of that day.

At the point you've made contact with your holiday company you have already missed your flights due to you not understanding. That is not the airlines/holiday companies fault.

The holiday company should have told you you'd already missed the plane rather than misunderstanding the times in exactly the same way you have, but it wouldn't have enabled you to catch the correct flight as it had gone before you made the phone call.

FunTime

GwylimT wrote: »

Airlines are under no obligation if people miss their flight due to turning up at the wrong time.

It was 00.35 Sunday morning, there is no such thing as 00.35 Sunday night as that would be monday morning. Midnight is the start of the next day, so at Midnight Monday didn't you notice that the date changed and no longer matched the date of your flight?

Your flight was not Saturday midnight, Saturday midnight was over twenty four hours before your flight.

Actually you're wrong. It was just after Saturday midnight.

richardw

Some airlines have said on bookings you can check in from 21.35 Saturday for this flight timing of 00.35, other airlines have just changed flight timings to 23.55.

Pyxis

richardw wrote: »

Some airlines have said on bookings you can check in from 21.35 Saturday for this flight timing of 00.35, other airlines have just changed flight timings to 23.55.

That's very helpful of the airlines and illustrates just how common the mistake must be!

GwylimT

FunTime wrote: »

Actually you're wrong. It was just after Saturday midnight.

Saturday midnight is 00.00 Saturday, the first minute of the new day, if it was the last minute of the day midnight would be displayed as 23:59, which it isn't.

Take your bank for example, many people (including me) are paid at midnight, I'm always paid at midnight on the first Tuesday in any month. So when I wake up on Tuesday morning the money has already been there for a few hours.

"In the 24-hour time notation, the day begins at midnight, 00:00."