Water meter - how can they instal it

Cardew

Tumtitums wrote: »

I dont understand why i should be doing this. If they put the water meter in then shouldnt they be sure they did it correctly ? i didnt ask them to do this and they didnt discuss it with me. If they had then i would have highlighted this issue. I moved in about 2.5 years ago and was told that it had never been possible to fit a meter to my flat
Ive never spoken to my neighbours as in all this time there seems to have been a different set of people living downstairs every 3 or 4 months. the property is currently empty. I do not know who owns the property and i get the feeling that it is owned by the freeholder vi a company though this is never what he says. He only sayss its a lady who has moved up north. i am being charged the water companies amount for a 2 bedroom flat at the moment not a 4 bed house. In my opinion the water company should now have proof that it is possible to measure the water consumption in my flat only . Im also not exactly sure where they have put this meter as it said on the footpath . I have looked this morning and cant find it at all . Im not sure if footpath means pavement or on the path leading to the front door. or what . Even if i did find it i cant do this experiment as there is noone in the flat below. I also quite frankly dont have the time to do this as i have other things going on in my life. If you are saying the meter should be clearly visible then i will go outside and look to see if i can see it again however i will google to see what exactly a smart meter looks like

If you are correct that both flats have a shared water supply, then it appears the Thames have made a mistake. However if(as discussed) only one flat has been paying for water charges then their mistake is understandable. They look up their database for
your property, note it is not metered and so install a meter outside.

All you need to do is tell them about your situation.