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Do you tip in restaurants?
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benten69
Forumite 345 posts
Wasn't sure if this was the right place to put this, so admin, please move if needed.
Do you guys (and girls) tip when you go for a meal out? Personally I hate the idea, and it's even worse when you've got the waiter standing next to you as you select "No" on the card machine.
However, I always say that I don't get tips for doing anything extra and providing good levels of service in my job, so why should I pay others extra for a basic service their employers should be paying them for. In my previous role I saved the company £20,000 a day in penalties by delivering the project on time (a week early in fact), but I didn't get anything extra for it, because quite simply, it was my job.
Hence, I don't agree with tipping. They are doing a job & getting their hourly rate, so why do I need to subsidize it? Tesco don't tell me to pay extra if I go to a till vs going to the self checkout.
However, if there is a large group of us and say the bill comes out to £18 each, we'll all chuck in £20 and let the waiter / waitress keep the change. That's the only scenario it works in for me, as it saves everyone the hassle of finding change, waiting to get their change, etc.
What are peoples thoughts?
Do you guys (and girls) tip when you go for a meal out? Personally I hate the idea, and it's even worse when you've got the waiter standing next to you as you select "No" on the card machine.
However, I always say that I don't get tips for doing anything extra and providing good levels of service in my job, so why should I pay others extra for a basic service their employers should be paying them for. In my previous role I saved the company £20,000 a day in penalties by delivering the project on time (a week early in fact), but I didn't get anything extra for it, because quite simply, it was my job.
Hence, I don't agree with tipping. They are doing a job & getting their hourly rate, so why do I need to subsidize it? Tesco don't tell me to pay extra if I go to a till vs going to the self checkout.
However, if there is a large group of us and say the bill comes out to £18 each, we'll all chuck in £20 and let the waiter / waitress keep the change. That's the only scenario it works in for me, as it saves everyone the hassle of finding change, waiting to get their change, etc.
What are peoples thoughts?
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Replies
Even if you pay by card, if you choose to tip then do so in cash: otherwise it just goes to the restaurant management (who probably make deductions and then share some of it among the staff). And if the bill includes a 'service charge' then you have already paid and so should not tip: although what I tend to do is refuse to pay it and tip the staff instead.
To me, that is a bit like saying "if I do a good job an save the company money I expect a big bonus or a raise", but the reality is I will probably not get that.
I also don't understand how it is "dishonest" to not tip. Can you explain that one?
If it's not written into your terms of service, you should not expect anything. Anything that you do get is a bonus. Same with every single other establishment you use. I dont understand why the rules seem to be different for those in the restaurant trade vs every other trade out there.
I mean, I don't give my builder or garage a tip because they gave me an excellent service.
Depending on the industry, that might be a reasonable expectation. People who do well but don't get a pay rise tend to move on to other employers.
I think there is an implicit contract: the custom is that people do tip when they receive good service, and wage rates and tax rules reflect that this is what usually happens. So when a waiter comes to take your order, s/he is in the same position as someone who works in an industry where it is usual to reward good performance with a pay rise. I think if you imagine what would happen if at this point you explained that you never tip, and how the waiter's manner and behaviour would change, you will appreciate the point.
A lot of things are understood and practiced, without being written into terms of service.
Having had a DD work as a waitress, I appreciate that the basic wage is pretty low and the tips make it more reasonable. That's just the way this particular industry has developed.
Garages and construction are not industries where tipping is expected. It is usually unskilled menial work with an element of personal service.
This. It's just prudent practice.
It's also an excellent way of rewarding good effort and punishing bad effort. It is also good leverage if you're a regular customer somewhere, you can garner a rep for being a good tipper.
A good example is a takeaway delivery driver. They have three drops to make on the same run, all of roughly equal distance. They are incentivised to go to the person who tips over the other two who don't. If you're the one who tips you've got your food hotter. It's quite good MoneySaving if you gain something decent that you would otherwise miss out on. Pushing customer service to the max.
What I firmly don't believe in is rewarding poor service when tipping is still expected, as is the case in some jurisdictions (cough, USA, cough). It defeats the objective. I've yet to travel to the States but I have no compunction in walking out without tipping if I receive crap service. 20 to 25 % is steep too.
If a restaurant levies a service charge then I will have that removed and not go back.
If you leave a tip because it's the "done thing" then you're just a mug.
I also like to go the same favourite restaurants so would rather the staff are happy to see me and pay attention.