Questions about Evans halshaw warranty

loskie

if you havent paid for or picked up the car yet then the ball is still in your court. Make them provide you with a written agreement of warranty provided.
Look over the car very carefully before taking delivery, it is very easy to get excited about anew car.
If they say they willfix things that you may notice after collection think very carefully if you trust them to do that or not.
GET IT DONE FIRST

Get anything you agree in writing.
You will feel that you are being a pain in the neck but these folks are not your friends it is all a game to them about screwing every last penny from the deal.

huntercity

loskie wrote: »

if you havent paid for or picked up the car yet then the ball is still in your court. Make them provide you with a written agreement of warranty provided.
Look over the car very carefully before taking delivery, it is very easy to get excited about anew car.
If they say they willfix things that you may notice after collection think very carefully if you trust them to do that or not.
GET IT DONE FIRST

Get anything you agree in writing.
You will feel that you are being a pain in the neck but these folks are not your friends it is all a game to them about screwing every last penny from the deal.

You are absolutely right, loskie. I haven't paid the price but just the small amount of deposit. Will need to go paying and collecting the car tomorrow.

TBH after reading so many horrible stories online about the evans Halshaw garage in my town, I start to suspect if I should go with the purchase or pull off right now by losing the deposit , so avoid losing thousands of £ after paying for it in the end...

Tested drive and inspected the cars for a while before putting the deposit and so far so good. The car is between 2-3 years and has a very low mileage of 5k miles (which got our eyes). My another major concern is it has not been serviced before and thus the manufacturer warranty is invalidated. I am a bit scared of no service of the car although it has very low mileage...I don't believe the EH warranty and aftersale service at all so car will be taken without any warranty...

arcon5

Has no service history?
If buying near new I would be thinking twice

huntercity

arcon5 wrote: »

Has no service history?
If buying near new I would be thinking twice

Hi arcon

Thank you for the comments. But is there any reason why I should be cautious with near-new car without service history?

bigadaj

huntercity wrote: »

Hi arcon

Thank you for the comments. But is there any reason why I should be cautious with near-new car without service history?

Because it seriously hits the value.

Many people like the idea of buying low mileage vehicles, there are pros and cons, but service intervals need to be maintained whether by time or by mileage. Simple things like not changing the oil can cause damage and probably more importantly invalidate the warranty, meaning that if there is an issue you are paying and not the manufacturer.

huntercity

bigadaj wrote: »

Because it seriously hits the value.

Many people like the idea of buying low mileage vehicles, there are pros and cons, but service intervals need to be maintained whether by time or by mileage. Simple things like not changing the oil can cause damage and probably more importantly invalidate the warranty, meaning that if there is an issue you are paying and not the manufacturer.

Thank you bigadaj. I am now a bit concerned of the validity of mileage because there were no service record nor the MOT history. I HPI'd the car and did not show any mileage discrepancy. Do you think I should worry about it ...

Nodding_Donkey

It won't have an MOT history if it is under three years old.

Have you checked with the manufacturer for service history? A lot of newer cars don't have a service book as such, it's all computer logged.

Richard53

Nodding_Donkey wrote: »

It won't have an MOT history if it is under three years old.

Have you checked with the manufacturer for service history? A lot of newer cars don't have a service book as such, it's all computer logged.

Also, some cars these days don't need a service (as far as the schedule goes, at least) for 10,000 miles or more. So it could be that there was no service due - although you would need to check, as there may be a time element as well as mileage.


I bought a Mondeo at 13 months and 13k miles with no service recorded. The dealer said the 10k service was overdue, but it was done before sale and the Ford warranty was unaffected. Still running well when I sold it 9 years and ~60k miles later.


(Personally, I'd be changing the oil and filter after 500 miles whatever the schedule said, but I am rather old-school about things like that.)

bigadaj

Richard53 wrote: »

Also, some cars these days don't need a service (as far as the schedule goes, at least) for 10,000 miles or more. So it could be that there was no service due - although you would need to check, as there may be a time element as well as mileage.


I bought a Mondeo at 13 months and 13k miles with no service recorded. The dealer said the 10k service was overdue, but it was done before sale and the Ford warranty was unaffected. Still running well when I sold it 9 years and ~60k miles later.


(Personally, I'd be changing the oil and filter after 500 miles whatever the schedule said, but I am rather old-school about things like that.)

Some schedules are 20000 miles now, usually annually but I'm sure I've seen examples of up to 2 years.

I'd want an annual service at least even with such a low mileage.

DoaM

My Golf uses the long service interval, which is 24 months or 18,000 miles.