14 Services - Visitor Parking

moorerh

Hi there,

So I live in an apartment complex in a quite a large park. My girlfriend recently got a ticket from this company (who's disgusting customer service I won't go into here!) for overstaying in a 3 hours visitor parking bay. Now, my issue with this is that where I live this company has a monopoly on a very large area and there is absolutely no free parking anywhere short of a 10 minute walk to my residence. They seem to think that it's acceptable to only allow residents to have visitors for up to 3 hours. They want to charge £100! (£60 if paid within 14 days)

Can I do anything to fight this?

DoaM

These people?

This is what the BMPA have to say about them.

They're an IPC member company, so the IPC part of the NEWBIES FAQ applies.

Redx

cant see them on the BPA or IPC websites

is this in england or wales ? or elsewhere ?

pappa_golf

HomeGuard Services Ltd (Trading As 14 Services)


seem to recall a recent CC case , don,t know result tho


http://www.bmpa.eu/companydata/Homeguard_Services.html

Redx

aha , Homeguard , on the IPC website
HomeGuard Services Ltd (Trading as 14 Services)

01/08/2013

www.14services.com

IPC rules apply

moorerh

They trade as part of Homeguard Services Ltd, who are a member of the IPC.

Redx

if you appeal , use the IPC template from the NEWBIES thread, then ignore anything except an LBC or MCOL over the next 6 years

pappa_golf

Redx wrote: »

aha , Homeguard , on the IPC website
HomeGuard Services Ltd (Trading as 14 Services)

01/08/2013

www.14services.com

IPC rules apply

what rules? ,,,,,,,,,,,,,,,,,,,,,,

The_Slithy_Tove

moorerh wrote: »

They seem to think that it's acceptable to only allow residents to have visitors for up to 3 hours.

Have you asked the management company who employed these goons why they seem to think this is the case. It's completely nuts, and makes no sense whatsoever. It's not a retail park where vehicle turnover is a key part of the parking "management".

Guys_Dad

As above. Ridiculous that you can't have overnight visitors etc. Definitely a management company issue.

System

As above. Ridiculous that you can't have overnight visitors etc. Definitely a management company issue.

+1

disgusting customer service

Being sworn at a number of times, and comments about your background is their normal Customer Service. The owners have been "welfare officers" in the past so that must have been where they honed their skills.

Google it.