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Halifax reward not credited?

Apologies if this has already been covered.


Has something changed on the Halifax Reward current Account? I usually get the £5 credited on the 1st of the month but have not seen it at all this month.


I know its only a fiver but might as well be in my pocket than theirs :)
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Comments

  • Ed-1
    Ed-1 Posts: 3,994 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Apologies if this has already been covered.


    Has something changed on the Halifax Reward current Account? I usually get the £5 credited on the 1st of the month but have not seen it at all this month.


    I know its only a fiver but might as well be in my pocket than theirs :)

    If you met the conditions in July (£750 in and 2 direct debits out) then you'd have got it.
  • pinkdalek
    pinkdalek Posts: 1,355 Forumite
    Part of the Furniture 1,000 Posts
    Ed-1 wrote: »
    If you met the conditions in July (£750 in and 2 direct debits out) then you'd have got it.

    And not gone overdrawn.......
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Seventh Anniversary 500 Posts Name Dropper
    edited 15 August 2016 at 8:07PM
    And were registered paperless.....

    Edited to correct: this doesn't apply to qualify for the monthly reward on Halifax Reward (but does for interest on TSB Classic Plus).
  • Ed-1
    Ed-1 Posts: 3,994 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    And were registered paperless.....

    Not for Reward? That's TSB Classic Plus.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I usually get the £5 credited on the 1st of the month
    It may show as dated the 1st on your statement, but you'll 'see' it at the end of the 1st working day of the month (could be as late as 5th/6th at its extreme).


    July 30th/31st fell over a weekend, so credits made on these days would be dated 1st August. Maybe you funded on one of these days?


    You must have already checked your 2 x DDs paid out, so it can't be that.
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    And were registered paperless.....

    ... And an almost fanatical devotion to the pope.....
  • Ed-1 wrote: »
    Not for Reward? That's TSB Classic Plus.

    Apologies, you're right.
  • eskbanker
    eskbanker Posts: 38,116 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    bigadaj wrote: »
    ... And an almost fanatical devotion to the pope.....
    Perhaps one of the two qualifying DDs is Papal? ;)
  • Westie983
    Westie983 Posts: 5,215 Forumite
    Tenth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    Reward was paid on the 2nd of August backdated to the 1st.

    If you didnt get this in August you need to check that you

    *Paid in at least £750 in your account in July
    * Paid out 2 Different DD in July
    * Remained in credit in July.

    If any of these didn't happen then you have sacrificed your reward but need to check you will qualify for 2nd Septembers payment by making sure this is completed this month.
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
  • chelseablue
    chelseablue Posts: 3,303 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thank you all


    I looked at my account for July and of course it was my own stupid fault I didn't get the reward (I bet you all knew that!)


    The day before I get paid I transfer whatever is left into various savings pots and I must have mis typed because for one evening I had -£1 in my account.


    Note to self: don't do transfers when its almost home time!
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