Took parcel in for someone and they've not collected. What to do?

[Deleted User]

My suggestion is to contact the sender of goods where possible if you can see who they are from the delivery label it might be in tiny print - they will be able to raise collection through their account and take it further if their agreement has such stipulations regarding commercial address deliveries. (Which can be different from that of domestic and residential)

missbiggles1

getmeouttahere wrote: »

Unfortunately, as George Michael said, they're not interested. We have collections by this particular courier every day and they won't take them.


I actually rang them again yesterday and they just said I need to speak to the warehouse that the parcels were intended for...they were not much help. It doesn't help that the head office is about 70 miles away so I can't even expect them to come for the parcels.


Unfortunately, this is not possible due to the size of the parcels (it would take me 5 trips even in a c4 picasso), but regardless, I shouldn't have to go out of my way, using my fuel, because they cannot be bothered

Go round to the warehouse and have a quiet but firm word.

[Deleted User]

London50 wrote: »

head office may know that it is unenforceable but "joe blogs" in the warehouse may not

It might well be "Joe Blogs" who eventually collects, but he won't be doing it because anyone threatens to charge them storage!

missbiggles1 wrote: »

Go round to the warehouse and have a quiet but firm word.

How is that any different to speaking to them on the telephone?

GwylimT

Leave them outside, if they want them they'll come and get them. You're liable for any damage unless of course you are able to for example control the weather.

GwylimT

photome wrote: »

Are you sure they can't and wont

Of course they can't, unless the OP throws the items about putting them outside wont damage them. Things like rain might, but I'm fairly sure the OP is unable to control the weather.

Money_maker

missbiggles1 wrote: »

Go round to the warehouse and have a quiet but firm word.

This sounds like a sensible suggestion. Or drop a note in on the way home if you don't want to do the face to face bit. Perhaps suggesting that they're in the way and might get accidentally damaged if they're not collected.

photome

GwylimT wrote: »

Of course they can't, unless the OP throws the items about putting them outside wont damage them. Things like rain might, but I'm fairly sure the OP is unable to control the weather.

I don't know the answer but you seem sure they can't.

The op signed for them ,does that not make the OP responsible if they are now damaged.

Doubt the argument could be made that it wasn't me. It was the weather

Again though I don't know the legal situation

I think the best course of action is try and find out where they came from and get the seller to collect and redeliver

[Deleted User]

photome wrote: »

I think the best course of action is try and find out where they came from and get the seller to collect and redeliver

The seller has no liability and the goods no longer belong to them. If the original courier won't collect , why would the seller agree to pay for the parcels to be uplifted?

To be honest, this thread was answered back on the first page. The OP needs to simply keep pressurising the Warehouse to come and collect. Threatening storage charges or throwing the parcels outside are not recommended. Don't forget also that the OP is at his workplace, he has not accepted parcels in his own home!

It'll be a lesson learned for the OP (or rather his own firm) not to accept a large consignments intended elsewhere in the future.

Sicard

photome wrote: »

Are you sure they can't and wont

Okay, picture the court scene at the Old Bailey with barristers on both sides. The parcel owner is in the dock being cross examined by the OP's QC.s

"Did you or did you not have reasonable notice given by the defendant that if you did not collect the parcels by xxth day of the year 2016 and that the said parcels would be placed outside if you did not collect them?"

The parcel owner looks sheepish.

"Well?" enquires the QC.

'"You have to answer the question," says the judge adjusting his wig.

"Er, yes," comes the parcel owner's reply.

The sound of the gavel crashing down echoes round the court room.

"Case dismissed, and all costs must by borne by the plaintiff," bellows the judge.

[Deleted User]

Laurie_Sicard-Askey wrote: »

Okay, picture the court scene at the Old Bailey

It will never come to that (and certainly never at the High court!) The packages will not be dumped outside, nor will the OP charge or receive storage fees.

This thread is just going around in circles now. I wouldn't be surprised if the consignment has been picked up in the meantime!