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Took parcel in for someone and they've not collected. What to do?

I was at work one day and when we had a courier collection, the courier asked if he could leave 5 large parcels with us as the recipients a few units down weren't in. It turned out not to be for a company a few units down, but for another company in the same unit number but on a different (although) similarly named industrial estate.

When I realised this, I googled the company, rang their head office who gave me the number of the warehouse that was expecting the parcels, rang the warehouse, told them we had the parcels, gave them our address and company name and they said they'd come and get them.

This was over a week ago now and they have not been to get them, and further attempts at ringing them have gone unanswered. The boxes are quite large (pieces of furniture) and are getting in the way, so just wondering what I should do with them.

Obviously, the intended recipient is aware we have them but I'm starting to feel that they're either using us for extra storage or have no intention of picking them up, but either way, they need shifting.

Any suggestions?
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Comments

  • gardner1
    gardner1 Posts: 3,154 Forumite
    Phone them back and inform them 10am Monday morning parcels will be left outside
  • kelpie35
    kelpie35 Posts: 1,789 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    could it be possible that the people who are expecting the parcels might be on holiday.

    I know this does not help your predicament, hope you get it sorted out soon.
  • gardner1 wrote: »
    Phone them back and inform them 10am Monday morning parcels will be left outside

    Good idea but don't want to be liable for damage haha :)
    kelpie35 wrote: »
    could it be possible that the people who are expecting the parcels might be on holiday.

    I know this does not help your predicament, hope you get it sorted out soon.

    The intended recipient is quite a large company with a few warehouses and retail shops so this is unlikely, but thanks for the suggestion :)
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    It does look like the company concerned are in no hurry for the items and are using you as an ad hoc storage facility. All you can do is harass them to come and collect. I agree it would be unwise to threaten that you will dump the items outside.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If not leave them outside then tell them that you will start to charge them storage.
  • Lorian
    Lorian Posts: 6,327 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Tell the courier.
  • Lorian wrote: »
    Tell the courier.


    I would be very surprised if the courier was in the least bit interested.
    They have delivered the packages to someone that was willing to accept them and who has presumably signed for accepting them.
    Provided that the delivery instructions allowed for the packages to be given to someone other than at the intended delivery address, the courier company have fulfilled their duty.
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,761 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ring Head Office again.
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • Andy_L
    Andy_L Posts: 13,051 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Contact the supplier
  • Sicard
    Sicard Posts: 888 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    I'm another one for informing them that if they don't collect by x you'll leave them outside. They can't and won't sue you for damage.
    You know what uranium is, right? It's this thing called nuclear weapons. And other things. Like lots of things are done with uranium. Including some bad things.
    Donald Trump, Press Conference, February 16, 2017

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