Ukpc pcn

Sandy90

Just got a pcn while parked at hospital. I have read the stickies and I am waiting before appealing, as this seems to be the suggested way to go. I am going to phone the PALS at the hospital as well, but I expect them to say they can't do anything about it. The reason I think this is that UKPC have only just started patrolling the carpark and on the hospital web site they state "once issued; they cannot be withdrawn or cancelled by the Trust or its PFI partner". Is this correct ,if so is there any point contacting PALS.
Where I parked turned out to be staff parking only. This wasn't clearly marked, A couple of weeks earlier I was told by a nurse that I could park there but would have to buy and display a ticket , which I did.
Any extra advice much appreciated

Quentin

PALS are saying that to cut the hassle for them!


Complain to them in tandem with appealing in line with the advice in the newbies faq thread

Redx

appeal to UKPC around day 25 or so , as keeper , using the blue text appeal

meanwhile read this

https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

that document tells the trust that they are jointly liable for the actions of their contractors and was first put out 2 years ago and then updated in october of 2015

[B]Contracted-out car parking[/B]

  [COLOR=Red][B]NHS organisations are responsible for the actions of private contractors who run car parks on their behalf.[/B][/COLOR]
[COLOR=Red][/COLOR]
  NHS organisations should act against rogue contractors in line with the relevant codes of practice[URL="https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles#fn:6"]6[/URL]where applicable.


  Contracts should not be let on any basis that incentivises additional charges, eg ‘income from parking charge notices only’.

so dont accept any lies about what they may say, as the Secretary of Stae (Hunt) and his department have made it crystal clear

and if they maintain the markings , then again they are liable , not UKPC

so get your ducks in a row and use that document against them

Umkomaas

once issued; they cannot be withdrawn or cancelled by the Trust or its PFI partner". Is this correct ,

Why not send a Freedom of Information request to ask to see the cancellation (of parking tickets) element of their contract with UKPC. That will then give you a better platform on which to base your attack on the hospital.

A FOI reply will likely take longer than the time available to make your initial appeal to UKPC, so do this in parallel to appealing to UKPC, not instead of doing so.

You should have a reply in time for your POPLA appeal.

Sandy90

Thanks for quick replies.
Redx , that link very interesting. When I was told I had to attend hospital for a 15 min appointment everyday for 3 weeks I asked if there was any permits available, was told no that I had to buy a ticket everyday.

Redx

just goes to show how far behind the times these places are because Jeremy Hunt made his statement and issued those guidelines 2 years ago

they cannot cancel out their obligations under the laws of the land or the NHS paymasters (Dept of Health) with a few weasel words on a website

Hugh Fearnley Whittingstall found weasel words on Starbucks website about paper coffee cups , forcing them and Caffe Nero and Costa to change their words and the website for Starbucks was woefully out of date as they had the 100% recycling target set for 2015 , it was still saying that this year , 2016

I am sure that contractual laws in england and wales and the Dept of Health guidelines plus the BPA CoP hold more sway than a few ill thought out weasel words on a trust website !

so as mentioned earlier , put them to the test with an FOI request, if they redact it or refuse to answer report them to the ICO

fight back , like in this thread https://forums.moneysavingexpert.com/discussion/5049715

and use the Dept of Health guidelines against them , putting them to the test on all points as to why they are not following those guidelines 2 years later, ESPECIALLY if they have only just engaged a PPC

NHS organisations should work with their patients and staff, local authorities and public transport providers to make sure that users can get to the site (and park if necessary) as safely, conveniently and economically as possible.1
Charges should be reasonable for the area.


Concessions, including free or reduced charges or caps, should be available for the following groups:

• frequent outpatient attenders
• visitors with relatives who are gravely ill, or carers3 of such people

Trusts should consider installing ‘pay on exit’ or similar schemes so that drivers pay only for the time that they have used. Additional charges should only be imposed where reasonable 5and should be waived when overstaying is beyond the driver’s control (eg when treatment takes longer than planned

NHS trusts should publish:

• their parking policy
• their implementation of the NHS car parking principles
• financial information relating to their car parking
• summarised complaint information on car parking and actions taken in response

which hospital is it ?

Sandy90

Carlisle. Part of
North Cumbria university hospitals

Redx

Sandy90 wrote: »

Carlisle. Part of
North Cumbria university hospitals

this is a new parking regime and this statement is contrary to the NHS guidelines

The Parking Charges will be issued by UK Parking Control (UKPC) and once issued; they cannot be withdrawn or cancelled by the Trust or its PFI partner.

they should know better !!!

their site also talks about a new car park in the next 6 months with a pay on exit barrier , so they have applied some of the guidelines , but remain responsible and jointly and severally liable for the actions of UKPC

GIVEN THAT UKPC HAVE BEEN BANNED BY THE DVLA TWICE IN THE LAST YEAR AND ALSO INVESTIGATED FOR FRAUD BY THE POLICE YOU WONDER WHY THETRUST WOULD CHOOSE SUCH A DESPICABLE COMPANY AND WHY THEY ALSO FAILED TO HAVE THE POWER OF VETO IN THIS NEW CONTRACT

fisherjim

My wife has a permit for the hospital she works for (not this one) and they use UKPC as their parking scammers.

She has it in black and white from the hospital estates department that they have an internal committe that reviews all appeals and tells UKPC whether to cancel or not.

How this hospital can abdicate their responsibilities as land owner, (or is it us as NHS funders?) I don't know!

The_Slithy_Tove

Redx wrote: »

GIVEN THAT UKPC HAVE BEEN BANNED BY THE DVLA TWICE IN THE LAST YEAR AND ALSO INVESTIGATED FOR FRAUD BY THE POLICE YOU WONDER WHY THETRUST WOULD CHOOSE SUCH A DESPICABLE COMPANY AND WHY THEY ALSO FAILED TO HAVE THE POWER OF VETO IN THIS NEW CONTRACT

That's easy to answer: because all the others are just as bad.

Sandy90

I have tried phoning pals at hospital today but no one there so have sent them an email. I shall wait for their reply and if its no then I shall ask for a FOI as suggested by umkomass.
As a matter of interest I was at the hospital today and all other staff parking areas have a large sign at the entrance. Where I parked was Just like a side road that led to the Dept I was going to. It has disabled parking along one side and parking for staff along the other. There is no sign at the entrance to this road , just two small signs on the wall which you have to get out of your car and walk up to to read.
I was looking at UKPC website and they state " DON’T JUST IGNORE THE PARKING CHARGE, BECAUSE YOU CAN BE SURE WE WON’T" and list some cases as examples. I am assuming this is a bit of bluff or are the pursuing and winning more cases these days