Claiming against Norwegian Airlines

Justice13075

CAA can find in your favour but cannot enforce payment. Court route best option.

DrA_Harrogate

Accounts of the usefulness of CAA have been varied indeed. I recall Dr Watson has written a useful document regarding the European approach but dashed if I can find it.... perhaps a kind person?

razorsedge

DrA_Harrogate wrote: »

Accounts of the usefulness of CAA have been varied indeed. I recall Dr Watson has written a useful document regarding the European approach but dashed if I can find it.... perhaps a kind person?

If you are referring to excellent guide by the Good Doctor to using the ESCP process it is here on the Ryanair thread:
https://forums.moneysavingexpert.com/discussion/comment/64457359#Comment_64457359

symphony63

I am taking first the route through the CAA, BTW they accepted to deal with my case although the claimant does not reside in the UK.

I was looking at MCOL in case CAA finds in my favour but Norwegian does not pay up.

Justice13075

Norwegian air won't pay as the CAA is in the UK and cannot force them to pay. Don't waste your time, court is the only way.

symphony63

Norwegian fly from the UK so they better be in CAA's good books.
I can always apply to Norway's CAA

Justice13075

If you have time to burn continue with the CAA I am only trying to save you that time because you will end up in court eventually.

Vauban

Froggit says that Norwegian have been responsive to the CAA's "rulings" - and if that's the case, they could be a quicker resolution than court. In truth though most airlines ignore the CAA on this - including British airlines. The CAA is the most toothless and reluctant tiger could you imagine on the Resolution - but there is probably a reason for that ...

symphony63

You all might be right re CAA but with a ruling from CAA I think my case in court will be that much easier.
At the same time I also put in a complaint with Norway's CAA. I hope between the 2 of them something good will come out.

Justice13075

I wish you luck but don't hold your breath.