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Carphone warehouse lost my phone. What are my rights?

rosyposyjm · 2016-07-13 10:57:04

Last month i took my phone on for repair and they've basically lost my phone, along with four others. I emailed customer services and they don't seem to be doing anything about it! Here is my email: I feel the need to complain about the *** branch. I'm normally a fairly easy-going person, as will be illustrated by the…

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rosyposyjm Posts: 48 Forumite

14 July 2016 at 9:12PM

Sorry guys. When I wrote that it was in paragraphs with bullet points, but when I copied and pasted it from my email... Well, you can see what happened.

They have finally got back to me - they are giving me a voucher to replace my handset and giving me ten pounds voucher as an apology too.

Thank you for suggestions that were given

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