Excel PCN from 2013, new letter from BW Legal- help!

Coupon-mad

Can I just ask, when sending a letter to CSA do I just put my first and middle name as BW Legal sent and a squiggle as I don't know whether CSA will pass on my name to BW Legal saying they've had a complaint from xxxx when they don't know my surname it appears.

Yes, that makes sense, your complaint needs to match what BW Legal have as your name.

Make sure you have identified any alleged breaches properly, if complaining.

LoveNorfolk

Coupon-mad wrote: »

Yes, that makes sense, your complaint needs to match what BW Legal have as your name.

Have you checked the CSA list to make sure BW Legal are still CSA members? Your complaint looks like a humdinger, providing BW Legal are still in the CSA - as they were last time it was mentioned.

They still list CSA on their website, and they are listed on CSA's website. I literally went through everything and compared it to the letter they sent and decided if from my point of view I found it to breach what I read from the CSA.

Coupon-mad

Very good to see a consumer fight back.

LoveNorfolk

Coupon-mad wrote: »

Brilliant work in a single day, a person after my own heart...!

:beer: You're an angel, let's hope it gets us somewhere!!:A

LoveNorfolk

Annoyingly, looking on the CSA website there is a complaint form, do you think they would accept my letter as is or should I fill in theirs referring them to my letter in the relevant places? Thanks.
http://www.csa-uk.com/assets/documents/forms/csa_complaint_form.pdf

LoveNorfolk

I have filled in their form in the relevant places, asking them to see the attached letter for the points I feel have been breached. I think that will be sufficient. These will be going in the post today!!!

arthurx1234

B W Legal are registered with the SRA
The SRA code of practice states
IB(11.7) "taking unfair advantage of an opposing party's lack of legal knowledge where they have not instructed a lawyer;"
So your points regarding their letters not fully explaining the CCJ process would I assume be classed as taking unfair advantage!!!


Arthur Brexit

LoveNorfolk

Thanks Arthur, hopefully the gist of that in my letter will be understood!!

pappa_golf

the CSA is akin to the BPA , a members club , in the case of T whitehouse who joined them after being expelled from the BPA and had no use or need for the CSA , the replies were akin to , thank you he has paid his fees for the year , please %^&* off

LoveNorfolk

Received a letter today from the CSA acknowledging my letter, saying they are investigating and are in contact with BW Legal to ascertain whether they have breached. So it's a waiting game now.