Computers won't find BT home hub.

[Deleted User]

Silver-Surfer wrote: »

I don't see what good that will do when it can be used with phones and tablets.

Sorry. I didn't realise you had already connected other devices.

Have you tried plugging the PC in, with a network cable?

Silver-Surfer_2

Bedsit_Bob wrote: »

Sorry. I didn't realise you had already connected other devices.

Have you tried plugging the PC in, with a network cable?

Yes, they work with the cable.

[Deleted User]

Silver-Surfer wrote: »

Yes, they work with the cable.

Then I think we're looking at network card problems.

Have you tried searching for updated drivers, and/or reinstalling the network cards?

Silver-Surfer_2

Bedsit_Bob wrote: »

Then I think we're looking at network card problems.

Have you tried searching for updated drivers, and/or reinstalling the network cards?

Yes drivers updated and the problem still exists.

[Deleted User]

I'm running out of ideas.

Have you tried running SFC?

GunJack

1. do you have a spare router to try?
2. are your apple/android devices on 2.4GHz or 5GHz wifi? which band are the pc wifi cards operating on?
3. is the hub set to use one or dual(i.e. 2.4 and/or 5GHz) wifi bands?

best guess from the info is that if the hub was operating on dual-band wifi yesterday, something has changed it to either/or rather than dual-band operation. You'll need to log into the hub interface to check these settings..

Silver-Surfer_2

GunJack wrote: »

1. do you have a spare router to try?
2. are your apple/android devices on 2.4GHz or 5GHz wifi? which band are the pc wifi cards operating on?
3. is the hub set to use one or dual(i.e. 2.4 and/or 5GHz) wifi bands?

best guess from the info is that if the hub was operating on dual-band wifi yesterday, something has changed it to either/or rather than dual-band operation. You'll need to log into the hub interface to check these settings..

No spare router.
2.4 and 5 are in use.
Dual bands.

esuhl

You could try running NetStumbler, which will show you which wireless networks your PC can "see", and how strong the signal is.

http://www.netstumbler.com/downloads/

Silver-Surfer_2

esuhl wrote: »

You could try running NetStumbler, which will show you which wireless networks your PC can "see", and how strong the signal is.

http://www.netstumbler.com/downloads/

It can see the four neighbours networks.

esuhl

Silver-Surfer wrote: »

It can see the four neighbours networks.

But not your own?

I'd log in to the router's web interface (on another PC/phone or via cable) and check the wireless settings.

Make sure the SSID is broadcast (not hidden), check the encryption, and check the channels/frequencies.