We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Computers won't find BT home hub.

124»

Comments

  • TonyMMM
    TonyMMM Posts: 3,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Go into the router settings and make sure that "Smart Setup" is switched off.

    (under Advanced Settings/Home Network) on the Homehub 5
  • Silver-Surfer_2
    Silver-Surfer_2 Posts: 1,849 Forumite
    1,000 Posts Combo Breaker
    TonyMMM wrote: »
    Go into the router settings and make sure that "Smart Setup" is switched off.

    (under Advanced Settings/Home Network) on the Homehub 5


    Thanks all sorted now, for some reason that's decided to do it today.
  • TonyMMM
    TonyMMM Posts: 3,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Smart Setup is supposed to make it easier to connect to the homehub, but some devices just don't like it.
  • Silver-Surfer_2
    Silver-Surfer_2 Posts: 1,849 Forumite
    1,000 Posts Combo Breaker
    TonyMMM wrote: »
    Smart Setup is supposed to make it easier to connect to the homehub, but some devices just don't like it.


    They liked it up until Friday and I've never had an issue with it but for some reason it decided not to play ball. Also threw out a smart tv.
  • NeverEnough
    NeverEnough Posts: 986 Forumite
    Strider and Gunjack are quite correct - it is a known problem with the 5ghz band of the HH5. If you take the setting off Auto and just use the 2.4ghz band it might also correct any issues, as will changing channel to 11 rather than 6, which seems to be default. Its a glitchy router but is fast and stable once you get the settings sorted out.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture