Plusnet announce price increase from 1st August 2016

[Deleted User]

From https://www.plus.net/#priceChange2016

Price increase from 1st September 2016, Product change from 1st August 2016

Product changes – 1st August 2016

The following product change will apply to some existing Unlimited Fibre customers from 1st August 2016 as set out below:-

We will be changing the speed of our fibre broadband service for existing customers who are on our Unlimited Fibre broadband service with download speeds of up to 38Mb† and upload speeds of up to 19Mb to an Unlimited Fibre broadband service with download speeds of up to 52Mb and upload speeds of up to 9.4Mb. Any affected existing Unlimited Fibre customers will receive an email to confirm this. Customers may see an improvement in download speeds and connection times.
** Price and product changes – 1st September 2016

The following pricing and product changes will apply from 1st September 2016 as set out below:-

Line rental will increase from £16.99 per month to £17.99 per month.
For existing customers:-
the Evening and Weekends call plans will increase from £3.00 per month to £3.50 per month.
the Anytime call plans will increase from £6.00 per month to £6.50 per month.
We will introduce two new call plans for new and existing customers:-
Evening & Weekend UK & Mobile Calls at £4.00 per month.
Unlimited UK & Mobile Calls at £8.00 per month.
For new Plusnet phone customers, the Evening and Weekends and Anytime call plans will no longer be available. Existing Plusnet phone customers can sign-up to the new call plans from 1st September. For more details on the new call plans, please see our FAQ.

For Plusnet Unlimited broadband only customers, Unlimited broadband only customers and Value broadband only customers:-
Plusnet Unlimited broadband will increase for existing customers from £12.49 per month to £13.49 per month for customers in low cost areas (otherwise from £19.49 per month to £20.49 per month).
Unlimited broadband will increase for new and existing customers from £12.49 per month to £13.49 per month for customers in low cost areas (otherwise from £19.99 per month to £20.99 per month).
Value broadband (no longer available to new customers) will increase from £7.99 per month to £8.99 per month for customers in low cost areas (otherwise from £14.49 per month to £15.49 per month).
For Essentials broadband and phone customers and Value broadband and phone customers:-
Essentials broadband will increase from £5.99 per month to £6.99 per month for customers in low cost areas (otherwise from £12.99 per month to £13.99 per month).
Value broadband will increase from £6.49 per month to £7.49 per month for customers in low cost areas (otherwise from £12.99 per month to £13.99 per month).
Our call set up fee will increase from 16p to 19p.
Geographic call charges to 01, 02 and 03 will increase from 10p per minute to 12.54p per minute, and mobile call charges will decrease from 13p per minute to 12.54p per minute.
Our engineer charge will increase from £50 to £65.
Our early termination charges will change. How much depends on your package.
For more details on the pricing and product changes see our FAQ

jb66

Fantastic. I signed up to BT 6 months ago got quidco and a £100 sainsbury voucher. Moved to plus net last month and got quidco. Now I can move back to BT and get more quidco and more vouchers.

Ive not paid for broadband In ages!

K.S.

is that upload speed change the wrong way around? i'm on that broadband plan and my upload is 9mb~ at the moment

DJChris

Does this mean we have the option to leave penalty free?

K.S.

within a month of the letter or email, yes

[Deleted User]

jb66 wrote: »

Fantastic. I signed up to BT 6 months ago got quidco and a £100 sainsbury voucher. Moved to plus net last month and got quidco. Now I can move back to BT and get more quidco and more vouchers.

Ive not paid for broadband In ages!

Did you have to pay BT for the home hub as you left before the end of your contract? I understood they can charge for that as it's a deferred payment rather than a penalty (semantics really but there you go).

jb66

anactuary wrote: »

Did you have to pay BT for the home hub as you left before the end of your contract? I understood they can charge for that as it's a deferred payment rather than a penalty (semantics really but there you go).

No they broke the contract, not me so got to keep it, sold on ebay

keithrob91

Hi,

As a result of this price rise I'm thinking of taking the opportunity to leave Plusnet and take advantage of the BT fibre deal that runs out tomorrow night (as mentioned in the latest email).

My question is: Do I qualify? The email states "existing BT broadband customers are ruled out..." and so does the BT website that the supplied link (in the email) takes you to.

Plusnet is owned by BT, and I can't find an answer to my question anywhere.

Ta.

Keith

LazyTyper

keithrob91 wrote: »

Hi,

As a result of this price rise I'm thinking of taking the opportunity to leave Plusnet and take advantage of the BT fibre deal that runs out tomorrow night (as mentioned in the latest email).

My question is: Do I qualify? The email states "existing BT broadband customers are ruled out..." and so does the BT website that the supplied link (in the email) takes you to.

Plusnet is owned by BT, and I can't find an answer to my question anywhere.

Ta.

Keith

Plusnet is owned by BT.

Plusnet is not BT. Still a separate company.

So yes, you can take advantage of new customer deals as you are not an existing BT customer.

TennisFan

At the same time as PlusNet informed me of their price increases they also automatically offered me a promotional deal of £5 per month discount from my bill for 18 months (if I signed up for a new 18 month contract.)

I'm 12 months into my current 18 month contract with Plusnet and having switched from BT 12 months ago I don't particularly want to move again.

So £5 per month discount for 18 months is attractive. However, I can't help wondering if it's too good to be true! am I missing something?

Has anyone else looked at this deal?

flashg67

I got £5 off with Plusnet for 18 months when I called - made it not worth switching (excepting cash back etc).