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eBay items warranty
cts_casemod
Posts: 272 Forumite
Bought a phone this last January on eBay which developed a fault with the touchscreen. The phone itself is in mint condition.
Seller mentions 12 months warranty but no reply. I found out when checking my Paypal history payments this is actually TinyDeal Europe selling trough eBay. On their webpage warranty is mentioned as 6 months (Bad timing for me as I've got it since the 3rd January)
Almost forgot, just been in touch with Lenovo, they mention this model has no warranty on the UK?
Any advice dealing with this?
Seller mentions 12 months warranty but no reply. I found out when checking my Paypal history payments this is actually TinyDeal Europe selling trough eBay. On their webpage warranty is mentioned as 6 months (Bad timing for me as I've got it since the 3rd January)
Almost forgot, just been in touch with Lenovo, they mention this model has no warranty on the UK?
Any advice dealing with this?
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Comments
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6 months from 3rd Jan is 3rd July so you are still within that.0
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What do you mean " no reply"0
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cts_casemod wrote: »I mean I contacted the seller trough eBay last Wednesday, but haven't heard back from him yet.
What is their eBay username?0 -
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OP, did you not see the seller's contact address on that listing you mention:Denny Chen
12/F., San Toi Building,137-139 Connaught Road Central
Hong Kong
VAT number: GB 181213634
The vat number they are using belongs to a Manchester company.
Whether that Manchester company, Fastlink Logistics Ltd, knows they are using their number, I have no idea.0 -
Some eBay purchases give the option to buy and additional " square deal" guarantee, if you are sure that wasn't it-telephone eBay to discuss.0
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Some eBay purchases give the option to buy and additional " square deal" guarantee, if you are sure that wasn't it-telephone eBay to discuss.
Glad you mentioned that. Any experiences with the 'square trade' service?OP, did you not see the seller's contact address on that listing you mention:
The vat number they are using belongs to a Manchester company.
Whether that Manchester company, Fastlink Logistics Ltd, knows they are using their number, I have no idea.
I have, but there is no contact number and I dont really know what to think of it. Seller in China, Item posted from London and Company in Manchester? :rotfl:
The phone was definitively posted from the UK back then0 -
Yes, all that info is easily available.cts_casemod wrote: »Seller in China, Item posted from London and Company in Manchester? :rotfl:
The phone was definitively posted from the UK back then
Seller in China - stated in ebay listing.
Item will be posted from UK - stated in ebay listing.
Name of Manchester company - retrieved via VAT number stated in ebay listing from here.0
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