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Why do I keep getting rejected for a Tesco Savings account?

Hi guys,

I tried to open a tesco savings account 7-8 months ago and was rejected without reason. Escalated it for more information.

I thought i'd try my luck again last week. Applied for the account and I got a letter in the post saying they needed a proof of address. I called them asking what exactly they needed and on the phone the lady said they'd decided to decline me from having the account. I can't get my head around why I am being rejected for a savings product. I merely want an account where I can save money in!

Can anyone think of any reasons why someone would be rejected for a savings product? I have a good credit rating with a lot of savings, but I can't seem to get a savings account with Tesco of all banks!

Cheers.
«13

Comments

  • pathtofreedom
    pathtofreedom Posts: 827 Forumite
    Are you on the electoral roll where you live? Have you checked your credit reports with all 3 agencies to make sure there are no incorrect details? That's where I'd start with this. I have the same name as a family member and sometimes our credit records get mixed up and I have to check it before I apply for anything new each time
    MFW OP's 2017 #101 £829.32/£5000
    MFiT-T4 - #46 £0/£45k to reduce mortgage total
    04/16 Mortgage start £153,892.45
    MFW 2015 #63 £4229.71/£3000 - old Mortgage
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I have a good credit rating
    You don't need a "credit rating" to get a savings account!


    Have you viewed your credit files with the CRAs? Do they show you on the Electoral Roll (ER) at your current address (the one you put on the Tesco application)? How many addresses over the last 3 years? And on the ER at all of them?


    Any CIFAS markers?


    Financial associations with any 'undesirables'?
  • bigfreddiel
    bigfreddiel Posts: 4,263 Forumite
    Your details are being confused with someone else so you cannot be verified. Good luck fj
  • TheLondoner
    TheLondoner Posts: 119 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    edited 9 June 2016 at 10:08PM
    None of the above. I think Tesco is just being racist because I have a foreign sounding name. Can't think of any other reason for being rejected for a savings product. Will have to use "gocardless" now for my DD's
  • alternate
    alternate Posts: 718 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    None of the above. I think Tesco is just being racist because I have a foreign sounding name. Can't think of any other reason for being rejected for a savings product. Will have to use "gocardless" now for my DD's

    not doing yourself any favours playing that card.
  • Gram_Parsons
    Gram_Parsons Posts: 120 Forumite
    Part of the Furniture Photogenic Combo Breaker
    Altogether now!

    "Maybe it's because you're a Londoner!"

    :p
  • Ballard
    Ballard Posts: 3,006 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    None of the above. I think Tesco is just being racist because I have a foreign sounding name. Can't think of any other reason for being rejected for a savings product. Will have to use "gocardless" now for my DD's

    Utter tripe. Tesco aren't interested in your race in the slightest. All they care about is making a profit in a legal way. It would seem that they've seen something on your credit report that they're not entirely happy about but it won't be anything to do with your name.
  • TheLondoner
    TheLondoner Posts: 119 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    @Ballard There's nothing in my credit report. I have good savings, no debt other than student loans. Credit card companies chucking credit at me (£8-9k) but i've purposefully restricted that to £6k over 3 credit cards (soon to be £4k over 2 cards). I pay all my credit card bills in full every month.

    I can't see any good reason for rejection. They said I failed to meet their criteria for this card but wouldn't elaborate when I asked. When I made an official complaint to their head office 8 months ago they advised me they still couldn't give me details! Their complaints procedure is about as useful as a chocolate teapot.

    Maybe it's because they can't see themselves making a profit from my custom. Other than my weird sounding name, and business reasons, I can't see what else it can be.
  • colsten
    colsten Posts: 17,596 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    They said I failed to meet their criteria for this card but wouldn't elaborate when I asked.

    What card did you apply for? A Tesco savings account doesn't come with any card
  • frank777
    frank777 Posts: 296 Forumite
    Instant Access Savings Account
    In-store (Customer Service Desk): £500
    ATM: £300

    http://www.tescobank.com/savings/flexible/
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