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Sky TV price increase

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Sky just took their monthly fee from my account today and is increased by £3 from last month going from £47 up to £50. I'm absolutely incensed, it wasn't that long ago when I cancelled HD saving myself £10 a month. It seems they are absolutely intent on getting as much money out of me as possible.

I'm not the greatest haggler in the world, but I think it's about time I tried it out. I don't know quite how to go about it though. I simply ring them up and tell them I'm not going to put up with the price rise and am going to leave. However they could call my Bluff which will obviously leave me looking rather silly. Or do I say I'm going to go over to Amazon because I can get a better deal. Just wondering what your thoughts were on which tactics I should use?
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  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    Sky just took their monthly fee from my account today and is increased by £3 from last month going from £47 up to £50. I'm absolutely incensed, it wasn't that long ago when I cancelled HD saving myself £10 a month. It seems they are absolutely intent on getting as much money out of me as possible.

    I'm not the greatest haggler in the world, but I think it's about time I tried it out. I don't know quite how to go about it though. I simply ring them up and tell them I'm not going to put up with the price rise and am going to leave. However they could call my Bluff which will obviously leave me looking rather silly. Or do I say I'm going to go over to Amazon because I can get a better deal. Just wondering what your thoughts were on which tactics I should use?

    All Sky prices have increased and I, along with all Sky subscribers, was told about the increase a couple of months ago. You cannot compare Amazon with Sky as they do not haggle, and what you get for your money is considerably less than you do with Sky. If you still want some of the Sky products then have a look at Now TV. You will still be paying Sky though as they own Now TV.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How long are you in contract for is the key question .
  • Cornucopia
    Cornucopia Posts: 16,492 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Depending on the services you use with Sky, Now TV can be considerably cheaper.

    Probably not for sport, but you could also look at BT TV.

    With Sky (and most haggling companies) you need to have a plausible story of leaving - for example describing a change in circumstances or the detail of a competitor's better offering.

    It would be an idea to examine posts and blog entries here and elsewhere that give you an idea of what Sky will offer so you know when to say Yes and when to say No.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    do I say I'm going to go over to Amazon because I can get a better deal.
    Amazon's offering has no comparison to Sky, it's far less expensive because it offers far far less.

    If you've already cancelled HD, then NOW TV sounds like your wisest and cheapest option, given that the content is very similar but only in standard definition.

    I take it you don't have Sports?

    There is already a huge thread on this forum offering a wealth of information and tips about haggling. I recommend you read through that.
    https://forums.moneysavingexpert.com/discussion/2652651
  • alleycat`
    alleycat` Posts: 1,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If you're prepared to do without and stick to your guns and leave you'll soon find the offers rolling in (assuming you are out of contract).

    I left a year ago (no real intention to go back as i'm not a cow to be milked).

    After 1 month of leaving i got a sorry letter and would i come back at 25% off for 6 months on everything.

    At 3 months it was 60% off everything for a year.

    At some point after that they offered a 32" LG TV to come back.

    This last month I've had 2 x 50% offers on everything on any package.

    They only are really interested when they realise they are going to lose everything.
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    Sky just took their monthly fee from my account today and is increased by £3 from last month going from £47 up to £50. I'm absolutely incensed, it wasn't that long ago when I cancelled HD saving myself £10 a month. It seems they are absolutely intent on getting as much money out of me as possible.

    I'm not the greatest haggler in the world, but I think it's about time I tried it out. I don't know quite how to go about it though. I simply ring them up and tell them I'm not going to put up with the price rise and am going to leave. However they could call my Bluff which will obviously leave me looking rather silly. Or do I say I'm going to go over to Amazon because I can get a better deal. Just wondering what your thoughts were on which tactics I should use?
    I have Amazon. It supplements Sky/Freeview etc. It's no good on it's own. There's a few Amazon original series you can't get elsewhere and you get quite a few on demand films and that's about it.

    It's the same with Netflix. You need another service as well.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • teddysmum
    teddysmum Posts: 9,521 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Cornucopia wrote: »


    With Sky (and most haggling companies) you need to have a plausible story of leaving - for example describing a change in circumstances or the detail of a competitor's better offering.



    Why have a story ? Just cancel.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    teddysmum wrote: »
    Why have a story ? Just cancel.
    Indeed. A "plausible" story doesn't come into it, Sky only needs to think that the cancellation is genuine in order for them to make offers to keep the custom.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    I did an 'audit' of our channel viewing and then we discussed what programmes we could not do without. That showed only Sky Living and Sky Atlantic were in the 'cannot do without' category and, as both those were available on Sky's cheaper Now TV receiver, I bought one of those (with an included 3 month Entertainment pass) for £14.

    So, a Sky bill of £33/month would, after 3 months, become £6.99/month.

    Freeview and Freesat continue to provide most of our viewing but then I bought a Kodi box .....................
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • brewerdave
    brewerdave Posts: 8,729 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As has been said before on many threads...if you don't want Sports in HD AND have a decent internet connection speed, then no need for Sky packages...several viable alternatives!
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