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Tax Credit Renewals 16/17

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Thought l will start a thread about renewals this year. Did you renew online or by phone? How long did it take for it to update? Did you receive a text or email confirmation after you renewed online? How long after your renewal?
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Comments

  • FRESTER
    FRESTER Posts: 383 Forumite
    There is already a renewal thread.

    I renewed by phone on 5th May.

    Got a text the next day saying it was received.

    Looking at my account online it hasn't updated as yet.
  • charlie358
    charlie358 Posts: 41 Forumite
    I've still not had my renewal pack yet.
  • paigesaunt
    paigesaunt Posts: 117 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I had my renewal pack last week, gave my actual income from P60 online that evening, had a random payment yesterday so guessing they've looked at mine already.
    I've always found them to be pretty speedy, but I don't have childcare and am employed so maybe it's easy to process my award.
    My usual weekly payment isn't due until tomorrow so don't know what my regular amount will be yet.
  • scotty1971
    scotty1971 Posts: 1,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i have just received th renewal pack,can i put partners self employed income online?.They already have my income for the year.

    thanks

    scott
  • Darksparkle
    Darksparkle Posts: 5,465 Forumite
    scotty1971 wrote: »
    i have just received th renewal pack,can i put partners self employed income online?.They already have my income for the year.

    thanks

    scott

    If it's a joint claim then yes.
  • scotty1971
    scotty1971 Posts: 1,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If it's a joint claim then yes.

    It is,thank you
  • CakeCrusader
    CakeCrusader Posts: 1,118 Forumite
    Received the renewal yesterday and I tried to renew online but gave up so I called. The lady updating it said I'd probably run into problems because they use real time info, but I work from home, so I have to deduct expenses from my income, which means my actual income is lower than the one they are using. I can see more fun an games with Concentrix in the months to come :( No text yet, and if they do refer me to Concentrix, again, it won't be finalised for months.
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    Not had my renewal pack yet, hoping not to have to go through the whole Concentrix thing like last year again.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • I've not had mine yet either and I went through concentric last year and got my renewal April it took 10 weeks I tbj know.

    So let's hope not having yet is good news !!
  • Saralou2011
    Saralou2011 Posts: 18 Forumite
    Who is this company what do they check, I thought everything is checked each yr by hmrc.
This discussion has been closed.
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