Octopus Energy reviews: Give your feedback

Telegraph_Sam

I must confess that I have forgotten the fine distinctions between the non-Tracker "innovative" tariffs but no doubt the swings & roundabouts principle applies in its various forms. Whether or not and to what extent one is able / not able to move one's consumption.

niktheguru

Telegraph_Sam said:

I must confess that I have forgotten the fine distinctions between the non-Tracker "innovative" tariffs but no doubt the swings & roundabouts principle applies in its various forms. Whether or not and to what extent one is able / not able to move one's consumption.

Not really, my point is that if as a customer you are keen to stay with octopus then the go faster tariff may be a great shout as it's normal rate is cheaper than any of octopus' other fixed or variable rates at present. Then you get the added bonus of two thirds off for 4 hours from 8.30pm.....this is without needing to change any of your usage patterns if you don't want to. It's certainly what I'm planning to move to when I can. (If they don't change their daytime rate before I join!!)

bristolleedsfan

MWT said:

masonic said:

I wouldn't be happy with the Go rate as that's 1.5p per unit more expensive than a cheap fix elsewhere.

Typically Go makes sense for those with significant daily EV charging needs as you'll struggle to find a 5p/kWh low rate matched with a 14p/kWh high rate on most other 'E7' type tariffs and no single rate tariff comes close if you have that EV charging Whilst Octopus Go was intended for those with EVS, due to 14pkwh rate currently afaik being 2nd cheapest 12 month fixed rate available ( Symbio being cheapest) with Neon Reef having recently increased its standing charge to 26p on its 12 month fixed rate, Go appears to  bei suitable and makes sense for anyone who wants a 12 month fixed rate, does not wish to be a customer of Symbio and is happy with Go terms and conditions.

Whilst Octopus Go was intended for those with EVS, due to 14pkwh rate currently afaik being 2nd cheapest 12 month fixed rate available ( Symbio being cheapest) with Neon Reef having recently increased its standing charge to 25p ish on its 12 month fixed rate, Go/Go faster appears to  be suitable and makes sense for anyone who wants a 12 month fixed rate, does not wish to be a customer of Symbio and is happy with Go/Faster terms and conditions.

https://octopus.energy/blog/terms-conditions-agile-go/  I have asked specific question on Go Facebook group consensus response was that T+C number 3 has never occurred, any missing 1/2 hour data has been retreived/sorted out

Umiamz

That is also my experience. Missing data has always been retrieved before the monthly statement is produced, at least for Agile. 

masonic

My average unit price yesterday ended up being 16.6p vs average Agile price of 22.8p (excl 4-7pm, 22.0p), Tracker price of 21.7p, and Go Faster price of 10.4p. Inclusive of standing charges that's 19.3p vs 25.5p (24.7p), 24.1p and 13.7p respectively. Overall it would have been 44p cheaper for me on Go, but the cost on Agile was rather better than I'd anticipated.

Umiamz

I would have saved £1 yesterday on Go Faster (20:30 + 4) vs Agile. However, the total saving since December 2020 (when Go Faster became cheaper for me) is only £19, so I don’t think that it’s worth switching at the moment, given my anticipated usage over the next few weeks.

Telegraph_Sam

is there a link somewhere to a simple overview / explanation of the differences between Agile, Go and Go Faster which crop up in this forum?

Umiamz

Telegraph_Sam said:

is there a link somewhere to a simple overview / explanation of the differences between Agile, Go and Go Faster which crop up in this forum?

Try https://www.guylipman.com/octopus/octopus_guide.html

niktheguru

Sam doesn't like the guy lipman website! I've referred him there a number of times!! 

Telegraph_Sam

Dead right, tks. I'm sure all the gen is buried there somewhere, it just needs someone cleverer than me to extract it