Octopus Energy reviews: Give your feedback

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  • QrizB
    QrizB Posts: 13,822 Forumite
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    chainwheel said:
    Ryanair revisited  
    I don't quite follow, sorry.
    Did Octopus charge you a luggage surcharge on your flight to Malaga, and then lose your bag?
    Go on, we're all ears.
    N. Hampshire, he/him. Octopus Go elec & Tracker gas / Shell BB / Lyca mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 30MWh generated, long-term average 2.6 Os.
    Taking a break, hope to be back eventually.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs.
  • SunnySoleil
    SunnySoleil Posts: 4 Newbie
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    Several years later, 2023, I am trying to leave Utilities Warehouse. Been recommended Octopus Energy (friend and I also get £50 them in cash me in Energy). I like their website and the offers they make to use energy at certain times and save. And unlike UW they actually show the tariff rates on the website. How is it nowadays?
  • SpanishBlue
    SpanishBlue Posts: 593 Forumite
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    As with any company with several million customers, you will always find some unhappy people, and they generally make the most noise!

    However, I have been with them for around 10 months now and I am very happy with them. On the couple of times I have phoned them, I have waited no more than a few minutes to get through to someone, and you get to speak to a human being rather than press 1 for this, 2 for that etc.
  • Telegraph_Sam
    Telegraph_Sam Posts: 1,799 Forumite
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    Is this a very old post that has somehow come to life again, or my Inbox playing tricks that I can't follow?
    Telegraph Sam
  • masonic
    masonic Posts: 23,292 Forumite
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    Telegraph_Sam said:
    Is this a very old post that has somehow come to life again, or my Inbox playing tricks that I can't follow?
    It's the official MSE thread for feedback about Octopus Energy.
  • Telegraph_Sam
    Telegraph_Sam Posts: 1,799 Forumite
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    Ah - non-Tracker. May be there are a few like this
    Telegraph Sam
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