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Arnold Clark Rip Off

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  • Paradigm
    Paradigm Posts: 3,656 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    bigjl wrote: »
    Actually on modern cases discs wear an awful lot quicker than they used to older pads.


    Really? Are discs now being made from cardboard or are pads so abrasive that they wear out discs in 2 years?
    I suppose as we don't know the miles involved it makes this discussion a bit meaningless.
    Always try to be at least half the person your dog thinks you are!
  • BeenThroughItAll
    BeenThroughItAll Posts: 5,018 Forumite
    vikingaero wrote: »
    The next annual inspection will be 1 year or another 20k on a Corsa. With these long intervals garages are erring on the side of caution. On the one hand you're accused of ripping them off, on the other the pads/discs may not last and you get a complaint.

    Exactly... An annual inspection could be 20k miles and 1 year later, or it could be 2K and 1 year.

    If the former, AC may be in the right.

    If the latter, AC may be wrong, as the pads will last fine.
  • BeenThroughItAll
    BeenThroughItAll Posts: 5,018 Forumite
    bigjl wrote: »
    I wouldn't leave pads with 2-3mm on any car that I or my family would drive in, and certainly wouldn't consider them fine till the next service.

    That wasn't really my point. Regardless of how safe you consider 2-3mm of pad to be, the point I was making was in reply to LondonTiger's assertion that they should be advised if they 'won't last till the next annual inspection'. Since an annual inspection could occur 1 mile, 100 miles, 1000miles, or 100000miles later, that's a ridiculous statement - ability to 'last' is interdependent with mileage, not just time.

    Regarding your point thou, 2-3mm of pad remaining wouldn't be my choice, but I wouldn't throw up my hands in horror at the thought of me or my family driving a car with 2-3mm pads on it. Why would I? That's thousands of miles worth of wear, realistically. Sure, I'd want to change them pretty soon, but it wouldn't give me a 'think of the children' attack.
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    edited 2 June 2016 at 10:44PM
    Paradigm wrote: »
    Really? Are discs now being made from cardboard or are pads so abrasive that they wear out discs in 2 years?
    I suppose as we don't know the miles involved it makes this discussion a bit meaningless.

    Until a good few years ago, disc pads and drum brake shoe linings were made of a material that contained Asbestos and other toxic substances. That practice was stopped, but not before older mech's like myself had been merrily blowing out brake dust from discs and shoes with compressed air, without wearing a mask.:shocked::cry:

    Nowadays the material is made of a harder, different base, containing tiny metal fragments, which is why discs tend to wear sooner. It should also be known that models with automatic gearboxes, usually have different, thicker disc pads, with brake calipers suitably different.

    The garage which services my Motability car (John Darke of Louth) sent me an Email during the last service, with an attached video showing the wear on my front discs and front tyre wear patterns proving that the car needed steering geometry work. They do this with every service that finds extras. They also know that I am an ex-workshop foreman and will immediately know what the video means. This is an ideal way to show customers exactly what needs doing.
    I think this job really needs
    a much bigger hammer.
  • bigjl
    bigjl Posts: 6,457 Forumite
    The Jaguar Land Rover dealer in Chelmsford also does that when they have a car in.

    You get sent a link to the videos
  • interstellaflyer
    interstellaflyer Posts: 2,065 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Robisere wrote: »
    Until a good few years ago, disc pads and drum brake shoe linings were made of a material that contained Asbestos and other toxic substances. That practice was stopped, but not before older mech's like myself had been merrily blowing out brake dust from discs and shoes with compressed air, without wearing a mask.:shocked::cry:

    Nowadays the material is made of a harder, different base, containing tiny metal fragments, which is why discs tend to wear sooner. It should also be known that models with automatic gearboxes, usually have different, thicker disc pads, with brake calipers suitably different.

    The garage which services my Motability car (John Darke of Louth) sent me an Email during the last service, with an attached video showing the wear on my front discs and front tyre wear patterns proving that the car needed steering geometry work. They do this with every service that finds extras. They also know that I am an ex-workshop foreman and will immediately know what the video means. This is an ideal way to show customers exactly what needs doing.

    Correct, modern brake lining materials are much more abrasive that the old asbestos based ones, hence the discs don't last as long as they used to.

    It seams like normal practice for dealers to send videos of faults, last time my car was in for service, Westway Nissan sent me a video showing a nail in the tyre, thus I needed a puncture repair, shame they didn't show a video of them topping up the washer bottle that I had filled up before taking the car in, cheeky wotsits charged me .60p to top up washer fluid that didn't need topping up.
    I hate football and do wish people wouldn't keep talking about it like it's the most important thing in the world
  • rich13348
    rich13348 Posts: 840 Forumite
    Seventh Anniversary 500 Posts Combo Breaker
    Correct, modern brake lining materials are much more abrasive that the old asbestos based ones, hence the discs don't last as long as they used to.

    It seams like normal practice for dealers to send videos of faults, last time my car was in for service, Westway Nissan sent me a video showing a nail in the tyre, thus I needed a puncture repair, shame they didn't show a video of them topping up the washer bottle that I had filled up before taking the car in, cheeky wotsits charged me .60p to top up washer fluid that didn't need topping up.


    Yeah I got a video of my car a few weeks after I bought it, from the garage I bought it from for some remedial work they then went to point out even more work needing done. Which should all have been picked up in the presale checks, you know if that didn't involve them walking around kicking the tyres and ticking all boxes on a piece of paper.

    Like the Peugeot garage who managed to replace the spark plugs in my diesel car and the transmission fluids in both the auto and manual boxes.
  • euan1
    euan1 Posts: 1 Newbie
    Bought a car from Arnold Clark Dundee 1 year ago. Car had just been serviced and mot'd and came back with not even a single advisory at point of sale. Took out the service, care and mot plan, and at first visit it came back with a list of faults. Everything from snapped suspension spring, faulty lights front and back, failed seat belt, broken break shoe and more. They then told me that the parking break cable they inspected a year ago was completely rusted and sheered. Hard to believe it was parked on a steep hill out of gear that morning. Arnold Clark either just pass any car they intend to sell with flying colors regardless of safety or condition , or they are dishonest enough to falsify faults that unsurprisingly enough are not covered in their care plan.
  • Silver-Surfer_2
    Silver-Surfer_2 Posts: 1,850 Forumite
    euan1 wrote: »
    Bought a car from Arnold Clark Dundee 1 year ago. Car had just been serviced and mot'd and came back with not even a single advisory at point of sale. Took out the service, care and mot plan, and at first visit it came back with a list of faults. Everything from snapped suspension spring, faulty lights front and back, failed seat belt, broken break shoe and more. They then told me that the parking break cable they inspected a year ago was completely rusted and sheered. Hard to believe it was parked on a steep hill out of gear that morning. Arnold Clark either just pass any car they intend to sell with flying colors regardless of safety or condition , or they are dishonest enough to falsify faults that unsurprisingly enough are not covered in their care plan.


    Things is you should have known about those faults before you too it for test, so more fool you.
  • rich13348
    rich13348 Posts: 840 Forumite
    Seventh Anniversary 500 Posts Combo Breaker
    euan1 wrote: »
    Bought a car from Arnold Clark Dundee 1 year ago. Car had just been serviced and mot'd and came back with not even a single advisory at point of sale. Took out the service, care and mot plan, and at first visit it came back with a list of faults. Everything from snapped suspension spring, faulty lights front and back, failed seat belt, broken break shoe and more. They then told me that the parking break cable they inspected a year ago was completely rusted and sheered. Hard to believe it was parked on a steep hill out of gear that morning. Arnold Clark either just pass any car they intend to sell with flying colors regardless of safety or condition , or they are dishonest enough to falsify faults that unsurprisingly enough are not covered in their care plan.

    Which one in Dundee?
    Kia/Fiat, Vauxhall or Hyundai?
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