Switching nightmare

Candyapple

tiredoflife wrote: »

So, some of you may remember Natwest closed my accounts with a 60 day notice period.
I had a Nationwide account and used the 7 day switch service and arranged for my salary to be paid into this account. All was going well and updates via email, until today when I received a letter from Nationwide to say "We've stopped your account switch". It goes on to say we are unable to proceed as Natwest inform us your account is unavailable to switch.


I called Nationwide to be told they had no issues their end and to speak to Natwest. I did so, and they assured me it was because they were closing the accounts and I would have to move the direct debits etc manually. Fine. I thought I should just check back with Nationwide that account still open etc. They confirmed the account is open with restrictions and I am not able to withdraw any money, again due to what Natwest had told them? She refused to tell me. So, (stay with me) I called Natwest again. I spoke to a really helpful lady who said "oh they have put a marker on, it takes 24 hours to come off and then is open again for 7 days". It wasn't really clear what it was, I think a switching block? Again spoke to Nationwide and they said they are looking into it.

My wages are due to go in on the 26th of this month to Nationwide, and still have some money in the Natwest account to cover DD etc. But what do I do? Just sit it out? Hope all will be fine?

Also, what if Nationwide close my account for some CAIFS marker which has been mentioned before (nothing showing on credit checks, i know this means nothing).
Where on earth would I get my wages paid into? I'm in a right pickle here. Has anyone else experienced anything similar?

If you are on the CIFAS register it won't appear on your credit files. You need to send a subject access request to CIFAS: https://www.cifas.org.uk/sf_sars

grumbler

Candyapple wrote: »

If you are on the CIFAS register it won't appear on your credit files. You need to send a subject access request to CIFAS: https://www.cifas.org.uk/sf_sars

It can be £10 wasted as it was a 2-months' notice and the OP seems to have no problems with opening new accounts so far.

tiredoflife

I opened the nationwide account last year and have also tried to open an hsbc account this week.
I'm hoping that if I get the hsbc account it will mean there isn't a marker?
Natwest said the account was closed for commercial reasons but on looking at the letter it just says they can no longer provide banking for me.
Still worried sick. ��