Eco boiler scheme - 1 Green Place

Harvist_Home

I too am wondering if they are still in business. They have half done a job for me but the work waas poor the electrician did not turn up when promised and now I can not get through to them on the phone and they are not returning calls. So great, I have a boiler at a reduced rate but its wired incorrectly and they have left me with no radiators in two rooms as they disconnected the pipe work.

sarahhoward

Do not go anywhere near this company. I'm still trying to claim some money back from them after they 'installed' a boiler through this scheme. They were recommended by EON who aren't the least interested in how useless this company is. The heating hasn't worked properly since, after several weeks we discovered they had screwed through a mains wire, other wiring has been left taped together and extension leads used to reach plug sockets as well as a dent in the extractor hood which they deny. Please do not use this company.

sarahhoward

Do not go anywhere near this company. I'm still trying to claim some money back from them after they 'installed' a boiler through this scheme. They were recommended by EON who aren't the least interested in how useless this company is. The heating hasn't worked properly since, after several weeks we discovered they had screwed through a mains wire, other wiring has been left taped together and extension leads used to reach plug sockets as well as a dent in the extractor hood which they deny. Please do not use this company.

Blue_Max

It was E.ON that put me in touch with 1 Green Place.
There was an E.ON Company Representative posting here.
He used to advice people with problems and send reports to decision makers at E.ON.
But no posts from him for many months.
Has E.ON given up dealing with issues that their customers are facing with 1 Green Place?

Blue_Max

I just did a check at Companies House for
1 Green Place Ltd Company number 08945449

Company status: Liquidation
Case number 1 — Creditors voluntary liquidation
Commencement of winding up 5 October 2016
Practitioner
Martin Maloney. Appointed on 5 October 2016
Leonard Curtis House Elms Square, Bury New Road, Whitefield, Manchester, M45 7TA
Practitioner
John Malcolm Titley. Appointed on 5 October 2016
Leonard Curtis House, Elms Square, Bury New Road, Whitefield, M45 7TA

They tried to rip me off.
But thanks to MSE, I did not sign any papers or give them any money.
Hope no one else did!

Former_E.ON_Company_Representative:_Malc

Blue_Max wrote: »

It was E.ON that put me in touch with 1 Green Place.
There was an E.ON Company Representative posting here.
He used to advice people with problems and send reports to decision makers at E.ON.
But no posts from him for many months.
Has E.ON given up dealing with issues that their customers are facing with 1 Green Place?

Hello Blue_Max and I can confirm, this thread and others on related subjects have been sent to those further up the food chain.

At this point, there's little I can add to previous posts. Customers unhappy with our services or those of the sub-contractors we use are best to contact our specialist ECO team. Contact details are on our website. This team has exclusive access to the details of individual jobs and are best placed to advise. General advisors don't have access to this information and will need to pass customers on so easier to go direct.

To be honest, Helena and myself would like to help more. To this end, I've asked my boss for a better route so we can give Forum users a better steer. Can't promise anything but will do our best.

Malc

Lindab50

I tried to call the numbers on the 1 green place letters but they just went dead.
I contacted SSE who I originally went through, I went to their complaints department. They kind of hinted that the business was no longer running and they'd sort it all out for me.
I said I wanted written confirmation of what has happened including what SSE as a company are doing and what I as a customer should do.
Has M Lewis put anything up on his website to help us know what to do

Blue_Max

Hi Malc
Those "further up the food chain" at E.ON must have had a good idea of what was going on from this thread, complaints they received and the info at Companies House. But E.ON continued to recommend 1 Green Place!

As you can see from my posts above and your comments, the replies received from ECO Team were duff!
In the light of this, could you pls let us know the objective of contacting your specialist ECO team? Do they offer compensation?
If they can not, giving hope and wasting peoples time, is like adding insult to injury.