Re m/s £10 monthly gift card

joe134

Hi guys, since setting up my a/c and receiving my £100 gift card, and paying in £1000 per month,plus 2 did,s set up, and used, I have yet to receive any of the £10 monthly gifts added to my gift card.
The shop assistant today knew nothing about it.
Can anyone tell me how
I should get it please?
The a/c has been open for 4 months now.

YorkshireBoy

Of course M&S Bank are best placed to answer your question but, something to go on in the meantime...did you apply before 5th January?

joe134

YorkshireBoy wrote: »

Of course M&S Bank are best placed to answer your question but, something to go on in the meantime...did you apply before 5th January?

Hi YB, yes, opened it well before Xmas.
They said the £10 would be added to the card every month,I,ve spent the £100 on the card,but, no £10 ,s have been added ?
Wasn't,t sure how you know, so asked the assistant, and she said nothing has been added since the £100.
I thought it would be added to card when next used, if applicable? Auto.
Sent m/s an internal message, but thought on here would wise!:beer:

YorkshireBoy

joe134 wrote: »

yes, opened it well before Xmas.

The £10 a month deal was launched on 5th January. Looks like you applied on the old £100 deal T&Cs...does it not?

joe134

YorkshireBoy wrote: »

The £10 a month deal was launched on 5th January. Looks like you applied on the old £100 deal T&Cs...does it not?

Sorry YB , my mistake,it was after 5th Jan, it was switched 3/2/16. And card came later.

joe134

YorkshireBoy wrote: »

Did you switch the DDs or set them up after the switch?

They switched them, and my first £1k was put in 3/2/16 and first 2 did,s came out to tesco same month. And March.
Also set up Rs on 3/2

YorkshireBoy

joe134 wrote: »

They switched them, and my first £1k was put in 3/2/16 and first 2 did,s came out to tesco same month. And March.
Also set up Rs on 3/2

You were too quick! I deleted my post after I'd checked the T&Cs and seen you wouldn't have got your £100 if you hadn't switched at least 2 DDs.

alternate

from T&Cs

"So for the next 12 months (starting the calendar month after the switch is completed) when you deposit £1000 a month in to your current account and a minimum of two direct debits remain active, we'll give your M&S gift card a monthly £10 boost."

So if you switched in Feb, your fist month would have been March. Assuming you met the conditions I would expect your first credit this month (April) - assuming they pay after a qualifying month is complete.

YorkshireBoy

OK I have the answer to your question...or rather you will have when you read condition 6(b) of the switching incentive T&Cs.

Clue: You'll get your first top up within the next 13 days.


EDIT: alternate types faster than I do!

joe134

alternate wrote: »

from T&Cs



So if you switched in Feb, your fist month would have been March. Assuming you met the conditions I would expect your first credit this month (April).

Is it the following month then?

alternate

heh, I had to type that out from the T&C. Could not copy paste from the pdf I referenced

on a related note - is there any way to check your gift card balance without going to the till in store?

thx

joe134 wrote: »

Is it the following month then?

starts the month after you switch. The payment for that month is paid by the 15th of the following month.

So switch Feb. March is the first qualifying month. Paid by 15th April.