Dell Laptop 1.86Ghz 2Gb 160Gb < £450 inc del

johnydeath

pinkgem wrote: »

my estimated delivery date is now 25th OCTOBER!

i will probably be cancelling and buying one from PC world instead now

See if you can negotiate a delivery refund for the inconvenience?

I've not been told what the new date is yet, rang yesterday but they don't know what's going on.

Just checked website - same date as yours


Edit: Still nothing for that spec for that price around though. It's still the best deal going - unless anyone knows different???

The same machine with 3yr warranty is £579 on Thiefbay

johnydeath

The computer says 'no' but Dell say 'yes'!

Coming this week, gave me a morning or afternoon window.

loates123

any updates on this

how can dell take 7 weeks to deliver a laptop. quite shocking for a big company i say.

johnydeath

loates123 wrote: »

any updates on this

how can dell take 7 weeks to deliver a laptop. quite shocking for a big company i say.

Agreed, but mine came ok and am very happy. If it wasn't the best price for the spec I would have cancelled. Although the date was extended until 25th Oct, it came 25th Sep.

I still can't find anything as cheap for the spec.

I did hear a rumour that there is a monitor glass shortage - I have a friend who was told that after delays to a large monitor order.

loates123

wow mine was the same apart from it still has not come. any where i can report dell for this.


Further InformationOrder Date:07/09/2007Estimated Delivery Date (on or before this date):25/10/2007

1. Order Processing2. Pre-Production3. ProductionSaturday, September 22, 20074. Delivery Preparation5. DispatchedYour Order is being built.

loates123

result
rang dell got 60 quid knocked off
wont be using dell again tho

pinkgem

I phoned to cancel my dell order on friday 28th september. at this time they had not even started making my laptop. the lady on the phone told me it had been cancelled.

yesterday saturday 29th september i notice dell have taken £411 from my bank account!? why? it's not been made yet and estimated delivery is not until 25th october, which is why i have since bought another laptop

today sunday 30th september i get an email stating that my dell laptop has been dispatched and is with the carrier!

it seems that as soon as i cancelled this they charged me, built it and then sent it straight away even though i no longer require it.

if i had known it was going to be sent this soon then i would have waited but i have already bought another laptop now.

i do not want this laptop, can i reject it? will i be charged the £60 shipping even though i cancelled the order?

johnydeath

pinkgem wrote: »

I phoned to cancel my dell order on friday 28th september. at this time they had not even started making my laptop. the lady on the phone told me it had been cancelled.

yesterday saturday 29th september i notice dell have taken £411 from my bank account!? why? it's not been made yet and estimated delivery is not until 25th october, which is why i have since bought another laptop

today sunday 30th september i get an email stating that my dell laptop has been dispatched and is with the carrier!

it seems that as soon as i cancelled this they charged me, built it and then sent it straight away even though i no longer require it.

if i had known it was going to be sent this soon then i would have waited but i have already bought another laptop now.

i do not want this laptop, can i reject it? will i be charged the £60 shipping even though i cancelled the order?

As you had been told it was cancelled (and assuming you do not want the Dell - can you take the other back?) I would refuse the delivery when it comes, email Dell asap telling them the truth - you were told it was cancelled, you bought an alternative, you were acting on their information assuming the order was cancelled, please can you have a full refund inc shipping charge.

johnydeath

loates123 wrote: »

result
rang dell got 60 quid knocked off
wont be using dell again tho

That was a good deal then, bargain!

pinkgem

johnydeath wrote: »

As you had been told it was cancelled (and assuming you do not want the Dell - can you take the other back?) I would refuse the delivery when it comes, email Dell asap telling them the truth - you were told it was cancelled, you bought an alternative, you were acting on their information assuming the order was cancelled, please can you have a full refund inc shipping charge.

i would prefer the dell as it's got a better spec than the other laptop i bought from currys but i can't take the other one back now as it has now been used, in fact i'm using it at the moment.

i have emailed dell again (third time) stating what has happened. i'm not expecting a reply though as they've not replied to my other 2 emails from earlier this week.

i will have to call them first thing tomorrow i think. very annoyed about this.