Virgin Media

andyca

Moneyineptitude wrote: »

"Loopholes"- perhaps, downright dishonesty -no.
If you swap banks on a regular basis and can gain £800 in the process then more power to you.
If you are going to TRY pretending that you are a "new" customer in order to gain equipment and deals you are not entitled to then I have little sympathy when you fail.

This site does not ever promote fraud.

So in my example above where my SO and I have disagreed on paying for the TV, and I cancel the subscription I was paying for.

If she then phones up and orders a new package as a new customer and pays for it herself, have I committed fraud or has she?

I could have subscribed before we met, does that make a difference?

[Deleted User]

I'm not going to be drawn into a debate about this.

If you live in the same household as someone who already has a contract with Virgin (or Sky), the terms of that contract forbid anyone living in that household from pretending to be a new customer as you suggest.


I am not saying no one has ever done this and succeeded in getting the new customer deals and equipment, but it's in no way comparable to honestly switching Bank, energy supplier or even broadband provider.

andyca

Moneyineptitude wrote: »

If you live in the same household as someone who already has a contract with Virgin (or Sky), the terms of that contract forbid anyone living in that household from pretending to be a new customer as you suggest.

So... Its ok as long as she has only just moved in?
Or... Would we need to have moved to a new house to make this legal?

Moneyineptitude wrote: »

I am not saying no one has ever done this and succeeded in getting the new customer deals and equipment, but it's in no way comparable to honestly switching Bank, energy supplier or even broadband provider.

The bank account you were happy for someone to get the bonus from will have something in the contract saying you must us it as your main bank account, and there is advice here on how to get around that by transferring the minimum number of Direct Debits and setting up standing orders from your actual main account.

It's ok to admit you might have backed the wrong moral horse here. :rotfl:

[Deleted User]

As I said, I'm not being drawn into a debate.

Pretend whatever you like to your broadband supplier, but don't try to say that this site supports such actions.

andyca

Good - well now that's settled, back to the matter at hand...

toonceltic - A lot of good suggestions here.
This is what I would do:

1. Go for retention deals
2. Look at what Sky/BT can offer instead
3. Continue with your plan to cancel and apply under your name

My only real problem with option 3 is that you might end up with duplicate kit which you don't need which will be a hassle to sell, or if you don't sell, is a bit wasteful. (but on the flip side spare kit in case something breaks)

If you feel you are a new customer because it was your SO's contract before I say go for it! If they ask about your living situation directly(I can't think why they would), then I will leave that up to your moral compass.

I have been lied to on several occasions by Virgin Media representatives so my moral compass in that situation might have some justifiable interference.

kwikbreaks

andyca wrote: »

My only real problem with option 3 is that you might end up with duplicate kit which you don't need which will be a hassle to sell, or if you don't sell, is a bit wasteful. (but on the flip side spare kit in case something breaks).

VM will want the old kit back or charge for it. There is a market in hacked cable hardware so VM don't want to add to the supply.

It won't be any good as a backup because cable only works with modems and set top boxes which have been authorised for a specific account - well apart from the hookey hacked boxes of course.

[Deleted User]

kwikbreaks wrote: »

VM will want the old kit back or charge for it.

Still plenty of Virgin decoders for sale on E-Bay, of course.

Bit of a nonsense really, as unlike Sky kit it doesn't function without a subscription.

kwikbreaks wrote: »

apart from the hookey hacked boxes of course.

Of course, if you have those then no need to pretend you are a new customer..