Tax credit overpayment - whats going on now?

stapeley

Rang tax credit people on a unrelated question . I think they are now snowed under !!

newlywed

We've had loads and loads of letters about overpayments - they went back over 3 years and said OH had been overpaid for each of those years. Everytime they wrote, they changed their minds how much was owed.

In the end it was so confusing that OH asked for the payments to be stopped last year and is now repaying it every month. We couldn't even work out what the payments should have been, let alone how they overpaid.

They changed their mind so often and just asked for it all back again that OH said it's not worth the hassle.

Hopefully they'll send us a letter.

newlywed

in_debt_again_but_dealing_with_it wrote: »

Very curious, I wonder what the criteria is for refund entitlement - MSE Martin if you're watching perhaps you could check it out .. please!!!

That article says this:

A Revenue and Customs spokesman confirmed that recovery officials failed to abide by section 18 of the Tax Credit Act 2002 by not notifying the individuals involved that they were reviewing their tax credit payments.


"That was the procedure we should have followed and we did not do it," he said.

So it's something to do with their own procedures not being followed???

tigtag02

I agree with newlywed ~ we have had SO MANY letters I dont have a clue what they have overpaid us, what they wrote off or what we have paid back.

I swear its all designed to confuse the life out of us :mad::mad:

It does worry me somewhat that HMRC cant get the calculations right, the recalculations right - FGS they cant even get it wrong right :rolleyes:

in_debt_again_but_dealing_with_it

Totally agree according to my calculations overpayment should have been repaid by end of march 2007, yet still repaying it. Unable to make head nor tail of any of it and when I've called TC in the past they have always been very nice but just confused me further! I'm not stupid (honest) but I just don't get it!!!

hazelbunny

So is the article saying, if you were overpaid, rather than just getting a letter to say you were overpaid, you should have first recieved a letter to say they were reviewing your claim. If you were not told they were reviewing your claim, then they should not have taken any money back.

debtfreewannabee_3

I Got A Letter Today Stating Some Problems They Are Having And That They Will Notice Us If Anything Happens

floss2

hazelbunny wrote: »

So is the article saying, if you were overpaid, rather than just getting a letter to say you were overpaid, you should have first recieved a letter to say they were reviewing your claim. If you were not told they were reviewing your claim, then they should not have taken any money back.

Here's one poster that will be checking her filing when she gets home! I never got a letter to say they were reviewing, just a statement telling me how much I'd been "overpaid". Never did understand why, as I always told them when anything changed.

Hope I'm not excluded because my claim is now closed because my kids are too old......

ilovegreatdanes

never known such a system.was destined to fail as soon as it began.who knows how much they will get paid up to a year in advance????at least with the other system, there was only a 3 month margin of error.we had to pay over a grand back and never got the option of paying so much back each month due to hrdship.they just stopped the money for 18 months till it was paid back and its only just started again at the end of august.the whole lot should be written off and a clean slate started.its a total pain.bring back miras as well while im on the subject!!!

in_debt_again_but_dealing_with_it

Must agree the original Working Tax Credit system was far more straight forward and much easier to understand and you were giving a simple formula to work out how much you were entitled to.