H Samuel ruined my engagement ring

AJXX

Minbee wrote: »

I'm sure I've got more photos of the original, they're stuck in the bloody iCloud though and I haven't got a computer at home to access them.

No grading certificate, it was bought from H Samuel and I don't suppose they do that unless it's a fancy solitaire.

It's very clear with the eye that the stone is yellow and mismatched from the surrounding ones.

What are you posting this on? You do realise most of the time (if setup correctly) you can access your photos from any computer simply via a web browser and going to https://www.icloud.com/ logging in and choosing "photos".

gunsandbanjos

Minbee wrote: »

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On the right is my engagement ring, left is the one they gave me last night

The one on the left looks better, if that's the one they gave you yesterday as stated above you should be happy. Or have you labelled them wrongly?

Minbee

I think I have labelled them wrongly! I really can't tell left from right, sorry! Left is my ring!

I don't have a computer at home at all I've Only got an iPhone and iPad these days and it's only showing me photos in the phone.

NotRichAtAll

the one on the left looks better, to be honest i think you need to put the ring on in your finger like the piccy above and take another photo of it trying to get the same angle and lighting. if i had to say one way or the other i would say yes there are subtle differences, but this is from an average joe bloggs view point they may look the same to me in real life in the piccys i'd say they are different.

ThumbRemote

They are clearly different. The lighting conditions don't matter. On one ring the centre stone is the same colour as the stones round the edge. On the other the centre stone is a significantly different colour.

peachyprice

The stone in the centre of the one on the right is clearly a different colour to the one on the left.

Take your photos into H Samuel.

McKneff

There is an obvious difference

Take the ring and the phographs back to H Samuel. They surely cannot argue with that.

Would trading standards help.

foxtrotoscar_2

The pics. do look to have been taken very differently.

ThumbRemote

foxtrotoscar wrote: »

The pics. do look to have been taken very differently.

Different photo conditions won't make just one stone look different, it would affect them all.

neilmcl

ThumbRemote wrote: »

Different photo conditions won't make just one stone look different, it would affect them all.

With something as reflective/refractive as a diamonds yes it would, particularly if one stone(s) is set differently than the others.