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eBay seller sold faulty goods - refused refund

24

Comments

  • marliepanda
    marliepanda Posts: 7,186 Forumite
    It's flys well when in working order, which the seller them states he does not know if it it's the cases she hasn't used it for 6 months.

    An items sold as 'possibly damaged' D 'spares or repair'will sell cheaper than one sold as in full working order.
  • ThumbRemote
    ThumbRemote Posts: 4,742 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's flys well when in working order, which the seller them states he does not know if it it's the cases she hasn't used it for 6 months.

    An items sold as 'possibly damaged' D 'spares or repair'will sell cheaper than one sold as in full working order.

    That's not what it says. It says "Only flown a few times and flys well". There's no qualifying "when in working order" phrase. Nor any mention that the seller may just have forgotten why they've not used it for 6 months.

    "Spares or repair" is a very wide ranging description - it could just mean cosmetic damage, it could mean major faults. But given the previous sentence it's reasonable to believe that in this case the damage is minimal. After all, it still "flys well".
  • He sold it as showing signs of damage and for 'spares or repair'. That would give a clear indication that he didn't know whether it worked or not. If you wanted a working plane you should have asked further questions.

    I can see where you're coming from although from his complete text:
    Used condition with a repair at the front, Only flown a few times and flys well. Selling as spares or repairs as has been sat un-used for 6 mths now
    He's implying that it was functional when stored although hasn't been used for some time. My problem with that is that it wasn't stored in a functional state and that the nature of the damage strongly suggests damage from a crash.

    He also states that it's had little use, which is another apparent falsehood. Lithium batteries wear with use and the cells gradually become unbalanced due to subtle imperfections. One cell wears faster than the other and over time (100-200 recharge cycles typically) the difference becomes noticeable.

    The cells in the working battery were severely unbalanced, which suggests that rather than having "Only flown a few times" it has infact had a lot of use.

    In any case I've opened up a SNAD complaint with eBay. Hopefully they'll be able to sort things out.
  • wealdroam wrote: »
    Maybe consider posting on the Ebay board.

    Thanks. The people on eBay's forums suggest that I may have a case as he's listed it as "Used: May show some signs of use" as opposed to "Faulty: Spares and repairs" and his description suggests the plane is or was at least stored functional.

    I only hope hope eBay agrees.
  • philatio
    philatio Posts: 678 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    You might be OK then it he's not put spares or repair in the actual condition box.

    Tip for the future. If someone puts that they don't know if something is working, so selling for spares or repair... there's a 95% chance its !!!!!!ed.
  • philatio wrote: »
    Tip for the future. If someone puts that they don't know if something is working, so selling for spares or repair... there's a 95% chance its !!!!!!ed.

    Just seen another seller re-list a plane. This one uses expensive, proprietary brushed motors which have known life/wear issues and it's likely the buyer has found this out, so I might just be in luck.

    I also think in future I'm going to avoid buying planes off eBay. You don't get to see them in person and it's just not worth the hassle.
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    It's flys well when in working order, which the seller them states he does not know if it it's the cases she hasn't used it for 6 months


    How about if you bought a car without seeing it first and the description stated "drives well" but when you collected your purchase, you found that the engine was seized up and the chassis twisted.
    After all, I'm sure that it drove well at one time and would drive well again after it had been repaired but at the time of sale, it certainly wouldn't drive well.


    Irrespective of the seller stating that the plane in question hadn't been used for 6 months, they must have known that it was damaged hence the "flies well" was a blatant lie.
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    How about if you bought a car without seeing it first and the description stated "drives well" but when you collected your purchase, you found that the engine was seized up and the chassis twisted.
    After all, I'm sure that it drove well at one time and would drive well again after it had been repaired but at the time of sale, it certainly wouldn't drive well.


    Irrespective of the seller stating that the plane in question hadn't been used for 6 months, they must have known that it was damaged hence the "flies well" was a blatant lie.

    But you're cherry picking.

    If I saw a car advert that said 'drives well, its used with some damage, but I've not drove it for 6 months so selling as spares or repair' I wouldnt automatically assume it drove well at all!
  • [Deleted User]
    [Deleted User] Posts: 21,434 Newbie
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    But you're cherry picking.

    If I saw a car advert that said 'drives well, its used with some damage, but I've not drove it for 6 months so selling as spares or repair' I wouldnt automatically assume it drove well at all!

    We have a difference of opinion - The difference lies between use of the present and past tenses .....
    I would assume that "drives well" means that it does drive well. For me not to assume that, the advert would need to say "drove well six months ago when I last used it".

    However, to be fair the OP should probably have asked more questions and I wouldn't dream of buying a car without driving it first anyway!
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    I agree that's it's potentially confusing but as you said I'd have definitely asked questions especially when it was sold as spares or repair. Why would anyone sell anything that worked for spares or repair? No one would pay a good price for a spares or repair item.
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