Boots that cut ankles.

LilElvis

RainbowBlue wrote: »

You mean the one from 2013? How pathetic are you!

Giving you the benefit of the doubt as a new member you might want to be a little more circumspect in the way in which you address others. At least one post has been removed by the moderators from this thread already.

neilmcl

LilElvis wrote: »

Giving you the benefit of the doubt as a new member you might want to be a little more circumspect in the way in which you address others. At least one post has been removed by the moderators from this thread already.

Unfortunately I don't think it is a "new" member.

LilElvis

neilmcl wrote: »

Unfortunately I don't think it is a "new" member.

I suspect your right, but I'm in an (unusually) benevolent mood today.

Probably because I'm planning a shopping trip to Bicester Village tomorrow. I will be avoiding the Timberland store (obviously) and the Ferragamo one has closed. I've never had a problem with footwear from Jimmy Choo, Bally or LK Bennett so I should be able to splurge satisfactorily - though I will obviously be posting in a few days if I'm not 100% satisfied

LilElvis

RainbowBlue wrote: »

I don't really care!

Perhaps another forum might suit you better then.

unholyangel

beefturnmail wrote: »

Thanks - must have missed your previous post. Not saying you're wrong, but where does it say this in the legislation? The guides on this site and others (e.g. Which) do not seem very clear and just talk about the onus being on the retailer to prove fault not there before 6 months before switching to the consumer to prove fault was there after that.

(14)For the purposes of subsections (3)(b) and (c) and (4), goods which do not conform to the contract at any time within the period of six months beginning with the day on which the goods were delivered to the consumer must be taken not to have conformed to it on that day.

(3)If the goods do not conform to the contract because of a breach of any of the terms described in sections 9, 10, 11, 13 and 14, or if they do not conform to the contract under section 16, the consumer’s rights (and the provisions about them and when they are available) are—

(a)the short-term right to reject (sections 20 and 22);

(b)the right to repair or replacement (section 23); and

(c)the right to a price reduction or the final right to reject (sections 20 and 24).

(4)If the goods do not conform to the contract under section 15 or because of a breach of requirements that are stated in the contract, the consumer’s rights (and the provisions about them and when they are available) are—

(a)the right to repair or replacement (section 23); and

(b)the right to a price reduction or the final right to reject (sections 20 and 24).

Notice how the section for the short term right to reject is not covered by the provision that places the 6 month burden on the retailer.

However, to play devils advocate, it is possible the burden is still on the retailer and section (a) isn't listed due to the fact that a six month burden can't apply to a 30 day right to reject. But ultimately, we won't have a reliable way of knowing how a court will view it until there has been at least a high court judgement on the matter.

What I will say though is that even if the burden of proof is on the retailer (to prove its not inherent), there is still a burden on the consumer to be able to prove that there is a fault/breach of contract.

pinkshoes

I had the same issue with a pair of shoes from Next - they tore chunks out the back of my ankles.

I took them back and pointed out how hard the leather was at the back where two pieces joined.

I was given a full refund.

unholyangel

For anyone having issues with leather shoes, rubbing a bar of dry soap against the parts that rub will go some way to relieving the pressure. It does work best in the heel areas but can help in other areas too as it lessens the friction of the leather against your skin.

Was a tip given to me by an old couple when I was down in blackpool as a teen.

LilElvis

RainbowBlue wrote: »

Nah, I quite like this one...

Perhaps you just need to learn how to "play nicely". Having at least a rudimentary knowledge of consumer rights legislation would be advisable too.

LilElvis

RainbowBlue wrote: »

I know enough to get want I want and need which includes a new tumble dryer from Hotpoint instead of being fobbed off with a modification!

Good for you!

However "shouting loudly" doesn't always work and then you need to know what your legal rights are.

LilElvis

RainbowBlue wrote: »

Works like a treat for me!

Your profile picture, location and signature says all we need to know.