Boots that cut ankles.

burlington6

RainbowBlue wrote: »

All I see are original posters spouting off knowing it all!

You do know the one you're defending is the original poster....don't you?

tomtontom

susancs wrote: »

It does mention on the Amazon.com reviews that the leather in the ankle area does sometimes take time to soften and can lead to raw ankles, if not protected, until they are broken in.
http://www.amazon.com/Timberland-Mens-Grantly-Chukka-Boot/product-reviews/B00RDZ5S66/ref=cm_cr_pr_btm_link_1?ie=UTF8&sortBy=recent

They're similar to Dr Martens, and as any DM wearer knows the wearing in process can be a challenge!

OP, how about a Doc's Sock (other brands are available) to help?

bris

Same problem happens to millions of us in any make. The boots aren't faulty, millions of timberland wearers can't be wrong.


One of the problems the OP is facing is also the fact the top of the leather just so happens to sit at the base of the ankle at the perfect position to agitate it. It will soften but like the rest of us you just need to either protect the ankle (not rocket science) or sell them as new on ebay (remember to clean off the blood first).

LadyDee

alfie196 wrote: »

Thanks for your help.

As for LadyDee, :T ╭∩╮

Oh, witty too. Fool.

alfie196

DomRavioli wrote: »

So you wore shoes until they scarred you? Did you not think that when it started to hurt you should take them off?

And without any fault, they don't have to take them back and refund you for your own ignorance. You can walk in shoes in a shop, SoleTrader stores are not tiny and have room for you to move in the footwear; you chose not to, so you have zero recourse.

Herein lies the problem, it's not my first set of boots, as some have posted you can expect a bit of rubbing and sometimes a bit of pain from a new pair. I accept this, which is why I persisted, however I've never had to wait 8 day's of 3-5000 steps (yes, I have a FitBit!) for them to wear in.

In my opinion, a pair of boots should be well worn in after walking around 20KM in them and shouldn't continue to leave you with deep cuts.

This is why I posted, I think this falls into unsatisfactory quality or not fit for purpose and wanted other peoples opinion's based on the facts of the issue at hand.

alfie196

bris wrote: »

Same problem happens to millions of us in any make. The boots aren't faulty, millions of timberland wearers can't be wrong.


One of the problems the OP is facing is also the fact the top of the leather just so happens to sit at the base of the ankle at the perfect position to agitate it. It will soften but like the rest of us you just need to either protect the ankle (not rocket science) or sell them as new on ebay (remember to clean off the blood first).

In your opinion, how long should it take to wear a pair in?

LilElvis

alfie196 wrote: »

In your opinion, how long should it take to wear a pair in?

Perhaps they won't if they simply don't fit your feet.

I lacerated my ankles with a pair of Ferragamo sandals - the straps are just in the wrong place and cut the ankle bone. A substantially more expensive mistake than yours, but human feet aren't uniform, so shoes won't fit everyone comfortably.

alfie196

LilElvis wrote: »

Perhaps they won't if they simply don't fit your feet.

I lacerated my ankles with a pair of Ferragamo sandals - the straps are just in the wrong place and cut the ankle bone. A substantially more expensive mistake than yours, but human feet aren't uniform, so shoes won't fit everyone comfortably.

What did you do in that situation?

beefturnmail

neilmcl wrote: »

The onus is on the buyer when exercising the short-term right to reject as I already mentioned in post #15.

This wont be complicated by the boots being sent off as effectively the 30 day period will be paused in the meantime.

Thanks - must have missed your previous post. Not saying you're wrong, but where does it say this in the legislation? The guides on this site and others (e.g. Which) do not seem very clear and just talk about the onus being on the retailer to prove fault not there before 6 months before switching to the consumer to prove fault was there after that.

LilElvis

alfie196 wrote: »

What did you do in that situation?

They're sat in their box in the bottom of my wardrobe, along with several other pricey footwear mistakes.