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Strangers money appears in my account

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  • MsBlonde
    MsBlonde Posts: 459 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Bryando wrote: »
    I hope they don't just write it off! If they do will surrender it to the local food bank in shopping.

    Government wont wipe it off, they'll demand it be returned.
  • TELLIT01
    TELLIT01 Posts: 18,031 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    MsBlonde wrote: »
    Government wont wipe it off, they'll demand it be returned.

    Generally not the case. If a claimant has provided wrong bank details, but the account provided is a genuine number, payment will not be re-issued until the original payment is returned. It is the claimant's responsibility to arrange that, not the DWP, as payment was issued in accordance with the claimant's request.
    If the money has been paid to a wrong account in error by DWP they will attempt to get it back but have the problem of tracing the account holder etc and then recovering the amount. For small erroneous payments it is often not cost effective to do that.
  • NYM
    NYM Posts: 4,066 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Combo Breaker
    TELLIT01 wrote: »
    ........
    If the money has been paid to a wrong account in error by DWP they will attempt to get it back but have the problem of tracing the account holder etc and then recovering the amount. For small erroneous payments it is often not cost effective to do that.

    They shouldn't have much trouble in this particular case though...Bryando will be 'returning' it and with the NINO the DWP will be able to trace it back to the correct claimant :)
  • TELLIT01
    TELLIT01 Posts: 18,031 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    NYM wrote: »
    They shouldn't have much trouble in this particular case though...Bryando will be 'returning' it and with the NINO the DWP will be able to trace it back to the correct claimant :)

    That won't work. There are no systems in place to deal with honest claimants wanting to return things they aren't entitled to. :rotfl:
  • densol_2
    densol_2 Posts: 1,189 Forumite
    TELLIT01 wrote: »
    That won't work. There are no systems in place to deal with honest claimants wanting to return things they aren't entitled to. :rotfl:

    It doesnt matter - as long as he notifies the DWP ( and bank ) in writing, by recorded delivery of the erroneous amount then he wont be guilty of retaining a credit illegally.
    Stuck on the carousel in Disneyland's Fantasyland :D

    I live under a bridge in England
    Been a member for ten years.
    Retired in 2015 ( ill health ) Actuary for legal services.
  • TELLIT01
    TELLIT01 Posts: 18,031 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    My response was intended as a slightly tongue-in-cheek joke, therefore the reason for the rolling smilie. Clearly lost on some!
  • densol wrote: »
    It doesnt matter - as long as he notifies the DWP ( and bank ) in writing, by recorded delivery of the erroneous amount then he wont be guilty of retaining a credit illegally.

    Why should the OP pay for two lots of Signed For (not Recorded Delivery) items? He would be out of pocket.

    I would just let my bank know and wait. A simple note to the branch or an on-line banking message if his bank has such a facility.
  • Bryando
    Bryando Posts: 1,464 Forumite
    I have sent them a email and will be making my MP aware . As should they come back in a year or so I can at least show I made attempts to surrender the money.
  • Bryando
    Bryando Posts: 1,464 Forumite
    Still no further forward. :(
  • paragon909
    paragon909 Posts: 1,498 Forumite
    Bryando wrote: »
    Still no further forward. :(

    What did DWP say when you called them, They would have been able to take your bank account details and pass it to the back office for them to investigate.

    But in cases like this DWP write the debt off. You haven't been overpaid, DWP can't actually just access your account and remove funds, Or they would be doing it to everyone who owes them money.
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