Park With Ease Lake District

Coupon-mad

You've advised me to pay the o/s parking charge, do you mean I should pay the outstanding £50 parking charge described on the letter, and then an offer of a £5 admin.

Of course not. Hoohoo did not tell you to pay the £50.

spacecube

Coupon-mad wrote: »

Of course not. Hoohoo did not tell you to pay the £50.

Well I'm a bit confused then, because what he wrote was

hoohoo wrote: »

I would write offering a without prejudice offer of the outstanding parking charge, plus a reasonable admin fee of £5 as full and final settlement if accepted within 14 days.

State that any other charge is denied and that you will rely on ParkingEye v Beavis which is binding case law so they have no reasonable chance of success.

The letter I have received from them refers to a parking charge of £50. If you are talking about paying the original fee, I have no idea what this amounts to. And I don't understand why I should make an offer of paying an admin fee for an problem that is their responsibility. If you could clarify I would be most grateful.

Reading other threads people talk of a almost 100% success rate in fighting these invoices / fines by following the advice given in these forums, so it is a bit surprising to be advised to offer to pay the charge.

Coupon-mad

He meant the fee due at the machine of course which you can guess at or check (if local). Can't understand how anyone read it any other way, hoohoo would not say to pay the actual fine plus a fiver!

hoohoo

I would offer to pay the parking fee, not the parking charge.

At white moss this is £2 1st hour, then 40p every 20 minutes. Offer the same for your car park.

spacecube

Coupon-mad wrote: »

He meant the fee due at the machine of course which you can guess at or check (if local). Can't understand how anyone read it any other way, hoohoo would not say to pay the actual fine plus a fiver!

Fair enough, but he and you should have made that clear then shouldn't you! And why do you think I should pay them a fiver admin fee for their inoperable machine?

spacecube

hoohoo wrote: »

I would offer to pay the parking fee, not the parking charge.

At white moss this is £2 1st hour, then 40p every 20 minutes. Offer the same for your car park.

Thankyou for the clarification

Coupon-mad

spacecube wrote: »

Fair enough, but he and you should have made that clear then shouldn't you! And why do you think I should pay them a fiver admin fee for their inoperable machine?

It's the £2 or so fee plus a fiver for postage/DVLA cost that we suggest you offer (NOT PAY). There is a difference! It's a deliberate offer (not payment) to look reasonable because ParkWithEase sometimes try court.

It's to put you a step ahead. Hoohoo knows what he is doing.

spacecube

Coupon-mad wrote: »

It's the £2 or so fee plus a fiver for postage/DVLA cost that we suggest you offer (NOT PAY). There is a difference! It's a deliberate offer (not payment) to look reasonable because ParkWithEase sometimes try court.

It's to put you a step ahead. Hoohoo knows what he is doing.

OK, so if they accept that offer including the admin fee, you're saying that I should not then fulfil my side of that offer, and by doing this, you think this will make me look reasonable in court?

I'm not so sure...

Going back to hoohoo's first post, there was just some confusion over what was meant by the parking charge. I can see he knows about what is in the small print

Coupon-mad

This is so hard when it was so simple.

spacecube wrote: »

OK, so if they accept that offer including the admin fee, you're saying that I should not then fulfil my side of that offer, and by doing this, you think this will make me look reasonable in court?

No. NO-ONE said that.

We are saying offer it, then if they accept it OF COURSE you would pay that! It hardly 'looks reasonable' to make an offer then renege on it!

Point being they will not accept it. We know they won't.

It's an offer to make YOU look reasonable later on if they select your case for a small claim. Seeing as there is no appeal worth trying, this is one way of responding and gaining the high ground. Nothing will come of it, they will not accept the offer. The point is, you will have made it. That's the distinction I was making when I said 'Offer (NOT PAY)'.

spacecube

Coupon-mad wrote: »

This is so hard when it was so simple.



No. NO-ONE said that.

We are saying offer it, then if they accept it OF COURSE you would pay that! It hardly 'looks reasonable' to make an offer then renege on it!

Point being they will not accept it. We know they won't. It's an offer to make YOU look reasonable later on if they select your case for a small claim. Seeing as there is no appeal worth trying, this is one way of responding and gaining the high ground. Nothing will come of it, they will not accept the offer. The point is, you will have made it. That's the distinction I was making when I said 'Offer (NOT PAY)'.

Well, I think there are different posters offering different advice, and that cannot be encapsulated by you as a 'We on this forum', which is what you are trying to claim. And your tone is, let's say, a teensy bit patronising as well.

Two posts ago you were saying I should offer but not pay, now you are saying I should pay if they accept the offer? Regardless of your clairvoyance abilities, why would it be seen as reasonable to make an offer of payment for an administration issue that I have no responsibility for? Surely it looks like an admission of guilt.

It doesn't matter, surely the best advice is to offer to pay the original parking fee and no more, contact the Lowthers company with complaints about the onsite parking facilities not being available, contact the LDNP, National Trust etc with complaints about these practices of these companies, contact MP's in the area. Use Trip Advisor to warn other unsuspecting tourists.

As the IAS is seen as a kangaroo court I will look to have an appeal addressed by a more consumer focussed company.

Thanks