32 years no claims bonus lost because car used as a taxi for 2 years?

My partner has 32 years no claims, he went on private hire taxis using his own car for 2 years, he came off them a couple of weeks ago, and the insurers will now only give him 2 years no claims. Can anybody explain why? The insurers agreed to give him the full no claims, but have now changed their minds and want a further £300 or will invalidate the insurance. Can anyone help please?
Shine on you crazy diamond..............
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Comments

  • Caz3121
    Caz3121 Posts: 15,796 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I am going to take a punt here
    private car insurance policy running with 32 years no claims
    new taxi policy opened running for 2 years
    new private car insurance policy required but as last private car policy over 2 years old, the ncd cannot be used
  • cherub1965
    cherub1965 Posts: 8,470 Forumite
    I was thinking the same, change of use maybe invalidated the previous years, but it doesn't seem fair.
    Shine on you crazy diamond..............
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    cherub1965 wrote: »
    I was thinking the same, change of use maybe invalidated the previous years, but it doesn't seem fair.


    Fairness doesn't enter into the equation where motor insurance is concerned. It's just another example of insurance fraud.
  • Biggles
    Biggles Posts: 8,209 Forumite
    1,000 Posts Combo Breaker
    cherub1965 wrote: »
    My partner has 32 years no claims, he went on private hire taxis using his own car for 2 years, he came off them a couple of weeks ago, and the insurers will now only give him 2 years no claims. Can anybody explain why? The insurers agreed to give him the full no claims, but have now changed their minds and want a further £300 or will invalidate the insurance. Can anyone help please?
    Ask a few different insurers, this might be an area where they all have slightly different rules on the matter. Then let the original one cancel the insurance; he should get a full refund as it was their error/change of mind.
  • Check if his previous insurers on his private car will use the 32 years originally earned. They may do as it hasn't been used on the taxi policy. Also, some companies accept a gap in cover for up to 3 years if you go back to them.
  • cherub1965
    cherub1965 Posts: 8,470 Forumite
    He is more annoyed the fact they said yes, he spent a day on the phone contacting previous companies, got the evidence for them, now they are changing their mind after saying it was fine and they would accept it. £300 is a lot of money to find on top of the insurance, you would think no matter where he went 32 years with no claim in whatever capacity would count. He has never claimed for anything
    Shine on you crazy diamond..............
  • cherub1965
    cherub1965 Posts: 8,470 Forumite
    Does anybody by any chance know of any insurers who will accept a 3 year break then?
    Shine on you crazy diamond..............
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    you cant have 32 years no claims
  • I used to work for Direct Line and Churchill, if you were going back to them they would accept it for three years but only the 32 years was last with them.

    They can have 32 years claim free but most companies have a maximum amount they will record, 9 years is quite standard.
  • cherub1965
    cherub1965 Posts: 8,470 Forumite
    I used to work for Direct Line and Churchill, if you were going back to them they would accept it for three years but only the 32 years was last with them.

    They can have 32 years claim free but most companies have a maximum amount they will record, 9 years is quite standard.

    I haven't a clue...I just know he has had a license 32 years and never claimed. Is it the change of use that is the problem?
    Shine on you crazy diamond..............
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