Buyer claiming non-receipt of a mobile

AJXX

hollydays wrote: »

But why wouldn't the op have just informed Amazon and the police in the first place?

I've done enough online selling to know that despite all the evidence in the world most online marketplaces (especially Amazon and eBay) can be totally blind to any evidence supplied, and often side with the buyer no matter what.

There are thousands of complaints from sellers all over the world about ridiculous outcomes to disputes which fly in the face or logic and/or seller provided evidence.

At least with my method it gives a chance for the buyer to agree to cancel the dispute either when they realise they have been caught out or at the thought of police/details posted online rather than relying on the kangaroo court system of the online marketplaces disputes teams.

Of course, there is nothing at all stopping OP reporting the buyer to the police after the dispute has been closed, hell the buyer is clearly a liar so why can't the OP tell a lie that they aren't going to take action?

These situations are awful for the sellers, sometimes ending up without the product or the money.

The OP hasn't actually stated if they have written evidence from Motorolla or just verbal - if just verbal I'd be worried about the outcome of the dispute and how seriously the police would take it, therefore my method of scaring the buyer would probably net a better result.

flopstocks

I did send a similar message to the buyer earlier, unsurprisingly I have not yet had a response.

I am hoping that Amazon will now take appropriate action and ban him from the site, and also report him.

Do you think there would be any benefit in me reporting him to the Police?

I wonder how many times he has done this in the past. Unfortunately for him he was not aware how mobiles can be traced these days, and I really hope this backfires for him.

hollydays

AJXX wrote: »

I've done enough online selling to know that despite all the evidence in the world most online marketplaces (especially Amazon and eBay) can be totally blind to any evidence supplied, and often side with the buyer no matter what.

There are thousands of complaints from sellers all over the world about ridiculous outcomes to disputes which fly in the face or logic and/or seller provided evidence.

At least with my method it gives a chance for the buyer to agree to cancel the dispute either when they realise they have been caught out or at the thought of police/details posted online rather than relying on the kangaroo court system of the online marketplaces disputes teams.

Of course, there is nothing at all stopping OP reporting the buyer to the police after the dispute has been closed, hell the buyer is clearly a liar so why can't the OP tell a lie that they aren't going to take action?

These situations are awful for the sellers, sometimes ending up without the product or the money.

The OP hasn't actually stated if they have written evidence from Motorolla or just verbal - if just verbal I'd be worried about the outcome of the dispute and how seriously the police would take it, therefore my method of scaring the buyer would probably net a better result.

No, I mean, surely the buyer will think it's a bluff.
If I was the scammer id think" if he was going to do it he'd have done it, rather than threaten to do it.This is a bluff "

I do wish the op well with this.

AJXX

hollydays wrote: »

No, I mean, surely the buyer will think it's a bluff.
If I was the scammer id think" if he was going to do it he'd have done it, rather than threaten to do it.This is a bluff "

I do wish the op well with this.

Worth a shot though if the OP makes it convincing enough?

Either that, or some dullard reviews the case and sides in the buyers favour = seller has lost everything.

unholyangel

AJXX wrote: »

Of course, there is nothing at all stopping OP reporting the buyer to the police after the dispute has been closed, hell the buyer is clearly a liar so why can't the OP tell a lie that they aren't going to take action?

If the OP were to threaten the buyer with posting his details/address online, there would also be nothing stopping the buyer reporting OP and OP possibly ending up with their own criminal investigation against them.

Please be careful what action you suggest people take.

naedanger

flopstocks wrote: »

Do you think there would be any benefit in me reporting him to the Police?

Yes. Is this not obviously a matter that should be reported?

http://www.actionfraud.police.uk/report_fraud

(I don't know what Amazon's procedures are, but I would hope that they place less reliance on such allegations if they have not been reported to the police.)

wealdroam

flopstocks wrote: »

Do you think there would be any benefit in me reporting him to the Police?

Another reason for reporting it to the police is so that they can get a bigger picture.

In other words, if they get several reports about the same person they will be more likely to pursue the matter.

It may not help you directly, but yes, report it to the police.

The easiest way to do that may be via Action Fraud.

knightstyle

PLEASE report it as otherwise the buyer will do it again and tell all their mates how to scam people.

flopstocks

I have written proof that the phone has been reset and used. But regarding the number it is only verbal.

However I am positive that the buyer will now drop this as he could end up in a lot of trouble. If I was vindictive enough I could always block the phone later down the line, however as I have been paid I am not worried about doing this.

If I report this to the police, how would I get around it without dropping Motorola in it? As they have bent the rules, just say that phone has clearly been reset and let the police see what number is using it?

hollydays

flopstocks wrote: »

I have written proof that the phone has been reset and used. But regarding the number it is only verbal.

However I am positive that the buyer will now drop this as he could end up in a lot of trouble. If I was vindictive enough I could always block the phone later down the line, however as I have been paid I am not worried about doing this.

If I report this to the police, how would I get around it without dropping Motorola in it? As they have bent the rules, just say that phone has clearly been reset and let the police see what number is using it?

Have an " off the record" conversation with a police officer face to face? Hope you get a pc who's interested?