YBS Regular Saver - interest

RayWolfe

T'Pau wrote: »

Am I alone in thinking one should not have to check every single little thing?

I am a firm believer in checking EVERYTHING from the T&Cs to the final payment.
We have become the Quality Control Departments of most financial institutions.

T'Pau

T'Pau wrote: »

I have spoken to YBS Customer Services and, surprise surprise, they are going to make a manual adjustment for the conditional element. I fully expect this to be for exactly the same amount as the basic element, as experienced by other posters, even though it should be for more.

Sure enough. :rolleyes:

However my OH, with a slightly different deposit profile has

1) Received the bonus automatically, without having to ask.
2) Received £1.28 more bonus than basic.

My omission of bonus cannot be anything to do with the 13th instalment, as we have both deposited £6500 before the anniversary.