Please can an MSE representative reply to this thread?

AG47

MSE_Ryan wrote: »

Hi all,


Sorry for the late reply but this Forum thread has just come to our attention.


Let me assure all of you that the EE deal in question is not a 'scam' and for all of you that went through the correct link and followed the terms and conditions, you will receive a voucher as promised.


If your voucher is overdue, please contact MSE directly at [EMAIL="voucherhelp@moneysavingexpert.com"]voucherhelp@moneysavingexpert.com[/EMAIL] with all your EE information and we will aim to respond within 2 working days and get this sorted for you!


Sorry for any inconvenience caused

Thanks Ryan, I thought it was just a case of not noticed.

I have contacted as you said and got a reply but still waiting.

LABMAN

AG47 wrote: »

Thanks Ryan, I thought it was just a case of not noticed.

I have contacted as you said and got a reply but still waiting.

As we all are. Care to login and give us any update?

Former_MSE_Ryan

Hi guys,


Sorry there are a few people that are still having an issue with this deal.


Just to reiterate, any email sent to us at [EMAIL="voucherhelp@moneysavingexpert.com"]voucherhelp@moneysavingexpert.com[/EMAIL] will be responded to within 48 hours at the very latest.


If you have emailed and have not received a response, the only possible reason for this is that we have not received your email.


If this is the case for you, please send me a private post with your email address and I will cross reference this internally to track down your email.


Once again we can promise that every person who took the deal out correctly, following the terms and conditions as instructed will be honoured.


Thanks