Currys/knowhow engineer nearly burned my house down!

tomtontom

129jeks wrote: »

I don't want money , I told them I never wanted the £80 back I want an apology and the guy that caused it to face some sort of consequences yea it's an easy mistake to make but he's supposed to do that job all day every day he shouldn't make mistakes like that irregaurdless of wether we were harmed or not i think I should be entitled to an apology after the stress they caused , and it may have been a small fire contained in the oven but diddnt stop the damage to my kitchen with I paid to have sorted like I said it's not about money it's about the apology and I don't feel that man should be working with gas X

Have you never made a mistake? I certainly have, and when told what I'd done wrong I would learn from it and make sure I never did the same thing again. What other "consequences" would you like this man to suffer?

129jeks wrote: »

I new what caused it . I called the fire service out to check there was no gas leak and it was safe the just confirmed how it was started while they were here X

Can I suggest the ask the fire officers that attended your property which charity they would like the £80 donated to?

k3lvc

129jeks wrote: »

I new what caused it . I called the fire service out to check there was no gas leak and it was safe the just confirmed how it was started while they were here X

So what did cause it then ??

Sooler

Do you have a complaint or comment about gas work carried out by a Gas Safe registered business or engineer?

http://www.gassaferegister.co.uk/help/make_a_complaint.aspx

London50

k3lvc wrote: »

So what did cause it then ??

my suspicions were correct and the gas engineer had left the plastic & metal grill handle in the oven when he switched it on and that was what caused the fire.

photome

129jeks wrote: »

I new what caused it . I called the fire service out to check there was no gas leak and it was safe the just confirmed how it was started while they were here X

If you knew what caused it ie the plastic handle why were "quote" I am still shocked that I was left from Friday night until Tuesday evening absolutely terrified with no cooker!

once the fire was out and the offending handle removed there was no reason to be terrified.

The fitter shouldnt have left it in the oven but he may have had many reasons he forgot, he made a mistake do you want to put him out of work?

photome

k3lvc wrote: »

How do you know ? Are you the OP as well ??

there was no guess work involved the OP told us in her first post

k3lvc

photome wrote: »

there was no guess work involved the OP told us in her first post

Oops - my bad - missed it whilst trying to read the wall of text

Unknown

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GwylimT

129jeks wrote: »

I new what caused it . I called the fire service out to check there was no gas leak and it was safe the just confirmed how it was started while they were here X

So why exactly were you so terrified for several days?

Blackbeard_of_Perranporth

Have I got it right, op waited 48 hours before calling fireman Sam out, and thought she had a gas leak!

At least the kids were safe!

I am now searching Buck of Face for similar incidents.