We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

TalkTalk in Essex

Gulash
Gulash Posts: 106 Forumite
edited 12 January 2016 at 12:50AM in Broadband & internet access
Is TalkTalk broadband good in Basildon? I plan to sign up, is it a good company? I 've heard some bad reviews...

Comments

  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    Gulash wrote: »
    Is TalkTalk broadband good in Basildon? I plan to sign up, is it a good company? I 've heard some bad reviews...




    those reviews can be heard from all 4 corners of the UK!


    I do not think Basildon gets any special treatment
    Save a Rachael

    buy a share in crapita
  • Gulash
    Gulash Posts: 106 Forumite
    Tell me an overview of the bad reviews, what is the problem and is it as bad as Sky? I have heard bad reviews about Sky too, but it's decent here.
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Gulash wrote: »
    Tell me an overview of the bad reviews, what is the problem and is it as bad as Sky? I have heard bad reviews about Sky too, but it's decent here.

    If you google talktalk reviews you will find plenty to read through. But don't forget, most people only post online when there is an issue and not when things are going smoothly. All ISPs will have negative reviews around the internet.
  • My parents are on the other side of London and don't post online, but they are with talktalk and their 16Mbps ADSL connection with TalkTalk is much slower (low throughput, high latency) than mine with a different ISP when my connection was ADSL at 3Mbps. All due to talktalk underprovisioning their links to save money.

    But people buy on price so I expect acutally talktalk is a really great deal ;) and they probably bundle in vouchers, TV channels and possibly even the kitchen sink, so who cares if it's actually a rubbish ISP? It's cheap, so therefore must be the best.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The issues with TT are that it's cheap, and that is reflected in poor offshore CS. When it works it's fine, but when you get a billing or technical issue, you find out why it's so cheap.
    Your exchange, Basildon, is irrelevant-you'll be on the same local loop whether you use TT, Sky or anyone else. What are your other LLU options?
    No free lunch, and no free laptop ;)
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Gulash,

    If you've got any specific questions drop us a tweet (@TalkTalkCare) or pop over to our community where we'll be happy to help :)

    Thanks
    Emma
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.