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Received Notice of Debt following successful appeal?!

Following an email on the 10th of Dec 2015...

Thank you for submitting your parking charge Appeal to POPLA.

An Appeal has been opened with the reference 4413145431.

New Generation Parking Management have told us they do not wish to contest the Appeal. This means that your Appeal is successful and you do not need to pay the parking charge.
Yours sincerely

POPLA Team

ET6116/001
I have now received a Notice of Debt Assignment from DCBL asking for £180!

What do I do here, please? Contact the debt people first?

Thanks,
David.
«13

Comments

  • Coupon-mad
    Coupon-mad Posts: 161,994 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 January 2016 at 12:17PM
    No, send an urgent complaint to the BPA:

    aos@britishparking.co.uk

    Also see the Parking Prankster's recent Blog from this week about DCBL's shenanigans because you can make other complaints too. DCBL are out of order - DO NOT RING THEM.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Just checked on the POPLA website, and it's still in progress even though the parking operator has sent no evidence.

    Operator Information and Evidence
    Submitted 10/12/2015
    The operator will send the evidence independently

    Verification Code

    4413145431

    Operator NameNew Generation Parking Management
    Operator Case Summary
    The operator didn't provide a case summary
  • Coupon-mad
    Coupon-mad Posts: 161,994 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Email POPLA to check. Sounds as if POPLA have definitely confirmed to you the PCN is cancelled but not updated the website (I've seen that before).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Ok, thank you, Coupon-mad. I can only find a phone number or the submit appeal process. Do you know which email would be best to use, please?
  • Coupon-mad
    Coupon-mad Posts: 161,994 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The one they used to email you when they confirmed your appeal was submitted.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Oh yes. Stupid question! Thank you so much. :)
  • Coupon-mad
    Coupon-mad Posts: 161,994 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You will need to add the POPLA code into the subject line though as that email doesn't carry it, I think. So if you hit reply, change the subject line clearly.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Already sent it, but fortunately it did already have the popla code in it.

    How quick are they with replying to these queries, do you know?
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    resend , but inc POPLa code this time , or there reply time will not exist
    Save a Rachael

    buy a share in crapita
  • "Already sent it, but fortunately it did already have the popla code in it." :)
This discussion has been closed.
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