GEMINI Parking Solutions

Fruitcake

luke123456 wrote: »

Do I send anything to the hospital at the same time? I take it I do not mention anything to the PPC about the fact that they make disabled drivers go to the machine to speak to someone and give them the VRN as this would mean submission to the PPC that my friend was in the wrong.....

You should complain to the hospital and point out that the requirements for disabled visitors requiring them to do something that able bodied people are not is discrimination and a breach of the Equality act.


You have already told the PPC that you will not be contacting them again.


Please do put the breach of EA 2010 as point 1 of your PoPLA appeal though. Everyone here would like to see what new PoPLA will do with that.

Fruitcake

luke123456 wrote: »

I got a POPLA Code yes and will formulate an appeal to POPLA for the first invoice.

I will send the same informal appeal to the PPC for the second invoice as I sent for the first invoice as well

Have a look at the most recent PoPLA appeals in the POPLA Decisions sticky thread then pick one that is similar to your case, then modify it to suit.


The initial appeal is a formal appeal.

luke123456

OK but if I mention this to POPLA i am effectively admitting that my friend did not pay for parking that day...
Ofcourse my other back up points will be the other factors such as the PPC charging excessive fees and asking them to substantiate their claim to charging £100 and other points I will find from the sticky thread etc....

luke123456

would appreciate some advice about whether or not to mention it to POPLA

And

For the second invoice - whether or not to mention this to GEMINI in the appeal letter

thanks

Coupon-mad

I take it I do not mention anything to the PPC about the fact that they make disabled drivers go to the machine to speak to someone and give them the VRN as this would mean submission to the PPC that my friend was in the wrong...

No, you DO mention this but turn it to criticise Parking Eye for not making this clearer to disabled people with specific information at every disabled bay at car height. You can say this is NOT made clear at all and the driver had no idea because the signs near the bay he parked in, do not communicate this unexpected regime at all. But subsequently you have discovered a complicated system exists which breaches the Equality Act 2010 by making disabled drivers have to take more steps/jump through more hoops to park without penalty then able bodied people.

Have a look at the examples in the NEWBIES thread post #3, there is more than one PE example and more than one about a P&D car park. This is winnable. Show us your draft appeal, long and detailed is deliberate because it often makes PE throw in the towel.

Coupon-mad

The Gemini one would be better in a new thread, please. You'd be best with 2 threads running - albeit this one is headed up 'Gemini'. I would 'go advanced' EDIT and change the title on this one to Parking Eye.

luke123456

Thanks so much for your reply!

So just to clarify, there are 2 invoices here;

The 1st Invoice- the PPC refused my appeal, I did not initially mention this disabled parking difficulty and so I will mention it to POPLA and write in to the hospital at the same time. Is that right

The 2nd Invoice- this was received a week ago and will now write to the PPC with details of them making disabled parking difficult and shall I Write into the hospital at the same time?

Thanks, By the way what does PE stand for?

luke123456

Coupon-mad wrote: »

The Gemini one would be better in a new thread, please. You'd be best with 2 threads running - albeit this one is headed up 'Gemini'. I would 'go advanced' EDIT and change the title on this one to Parking Eye.

Both invoices were issued by Gemini....

But I get your point and will edit this title to Parking Eye

Ahaaa PE stands for Parking Eye.....thanks lol sorry for my ignorance

Coupon-mad

luke123456 wrote: »

Both invoices were issued by Gemini....

But I get your point and will edit this title to Parking Eye

Ahaaa PE stands for Parking Eye.....thanks lol sorry for my ignorance

What? So not ParkingEye then? Really confused by your posts. Leave the title at Gemini if this is all Gemini.

luke123456

Yes both invoices were issued by Gemini

I will look at the NEWBIES thread post #3 as you suggested, is Gemini a tough one to fight with then??