Parent's having issues with council repairs and temp move.

drbluebox

carefullycautious wrote: »

From reading between the lines it sounds like your parents moved to a rural area many years ago don't have any friends or family and are now isolated in a run down cottage (Is this why you have problems?).


Surely they would be better off living closer to amenities in a more suitable property be that flat/bungalow.


I also don't understand why you think removal men wont lift furniture? When we moved to our present bungalow we had 2 men with a van and they had no problems moving our furniture. We packed our own boxes that we purchased ourselves and found by asking at local shops if we could have any spare boxes they had.


We certainly did not expect our local council to assist with anything.


Are you sure there is no volunteer groups in your parents area who could help?

I'd say more limited than isolated, they have 5 buses a day but no car because every time they bought one when the MOT came up it cost over £1000 to repair so they couldnt afford it so went without and realised it wasn't economical to buy a car because even if it cost about £800 it would last a year or so max.

When they did have a car. now and again they did guest talks 20 miles away, not paid but petrol and £10 for food given and that got them out of house, they also have a nice beach the same distance away in other direction.

So they can get a bus to get shopping and these days they pay about £2.50 for home delivery from supermarket.

So the main issue is the sloppy treatement to repairs done by the council, their kitchen that was only repaired(as in just enough and no more) 3 weeks ago already has heavy damp in there.

Related to that since it was asked earlier they told me without me asking Shelter are involved, but also enviromental health, it seems the council has been ignoring letters from both Shelter, Enviromental Health and my parents, just goes to show how bad they are!

No idea on volunteer groups, I could google it but doubtful, and as said before the council keeps changing its story furniture, from speaking to parents the council has finally told them the furniture will be collected but still say its at parents risk and even then that was only after father wrote letters of complaint stating the law, before that they said parents had to move the furniture at least outside but not load into van themselves.

baza52 wrote: »

have a lot of posts disappeared from this thread?

Seems that way.

elsien

Maybe if your parents are getting conflicting information from the council they should contact the removal firm directly, explain it's a council contract and ask what they will/won't do.
I don't know of any removal company that expects furniture to be sitting outside waiting for them. Generally speaking, if there's no drive, there'd be nowhere to put it anyway. I also think you need to let go of past issues and just concentrate on now - they have to move, so help them to clarify his and when. Phone shelter with regards to queries about accidental damage. Or find out if they need extra insurance if it worries them that much. It may be they've been told the removal company won't be responsible for old furniture which falls apart as soon as it's shifted, and they've generalised that. So check with the firm.